German Doner Kebab launches delivery service for its app with Uber Direct following trial period

German Doner Kebab (GDK) is now offering customers delivery from its restaurants across the UK, through its own app, in partnership with Uber Direct, Uber’s white label delivery product. 

Customers can now download the German Doner Kebab app, place an order for delivery from their local restaurant, and have the order delivered by couriers who use the Uber Eats app to earn.

The GDK app uses Uber’s technology to provide customers with real-time tracking and 24/7 customer support. The launch, which covers German Doner Kebab’s over 130 UK wide restaurants, follows a trial period at selected sites earlier in the year.

Simon Wallis, GDK CEO, says: “We’re looking to make our app a one stop shop for our customers so they can enjoy all of their favourite German Doner Kebab dishes – whether that’s at home or in one of our restaurants.”

“A key part of creating a good customer experience is, of course, through delivery. By working with Uber’s unrivalled technology and the network of couriers that use the Uber Eats app, we’re confident that our food will arrive with our customers fresh and on-time, whenever they want it.”  

Caroline Varga, Head of Uber Direct, says: “We know that customers are looking for fast and reliable delivery of their food every time they place an order.”

“Our partnership with German Doner Kebab means they can now offer customers a smooth ordering and delivery experience through its own app – harnessing the best of Uber’s technology to meet rising expectations.”

Through the German Doner Kebab app customers can view the menu and promotions and order food to be delivered, picked up via Click and Collect or served through table ordering, while they are dining inside a restaurant.

Creating an account will also enable customers to reorder previous purchases.