Athleisure brand Fabletics selects Salesfloor as clienteling and virtual shopping solution provider

Salesfloor, a customer engagement platform for retail that combines virtual shopping, clienteling, and conversational AI, has announced the launch of its solution with activewear brand Fabletics.

This will enable Fabletics associates to personalise customer experiences, both in-store and online by creating connected conversations across channels.

It will also be able to deliver expert sizing, style advice and stock availability across all channels via store associates.

Fabletics in-store stylists can manage their relationship with customers and personalise recommendations via text, email and video chat.

“We are honoured to have been selected by Fabletics as their clientelling and virtual shopping solution provider,” says Oscar Sachs, CEO at Salesfloor.

“Our commitment to empowering retailers with a comprehensive unified commerce strategy is key to our client’s success. We look forward to supporting Fabletics’ to achieve success in both online and offline sales, with more conversations and recommendations leading to more sales and loyalty.”