Ocado Group announces go live of first customer fulfilment centre in Asia with AEON

Ocado Group and AEON have announced the official go live of their first customer fulfilment centre (CFC) in Japan.

This began taking orders today from customers across the Kanto region.

In April, AEON NEXT revealed its online grocery delivery brand, Green Beans. The service will offer a 50,000 SKU product range at scale as well as a smart cart function and one-hour delivery slots to customers.

A second CFC will be based in Hachioji, Tokyo. Further CFCs will follow, and the capacity will be served using a configuration of different sized facilities from the Ocado ecosystem.

The launch of the Honda CFC represents the first official launch of an Ocado CFC in Asia.

Tim Steiner, CEO at Ocado Group, says: “Today marks the launch of something totally new in the Japanese grocery market, bringing a world leading quality of service online to AEON NEXT customers in Tokyo for the first time.”

“We’re proud to bring the benefits of Ocado’s technology to Japan, and to celebrate the first ‘go live’ of an Ocado CFC in Asia.”

“Grocery spend in Asia is set to outstrip every other region of the globe over the next decade, and online remains the fastest growing channel in grocery across APAC.”

“As the market develops, the e-commerce networks Ocado is building with partners in Asia will generate a step-change in the quality of service that customers can expect online.”

Akio Yoshida, President at AEON, comments: “We are excited to be the first in Asia to deploy the innovative Ocado platform under the “Green Beans by AEON” brand to service customers in the Tokyo Metropolitan area from today.”

“We aim to marry the technology platform together with our knowledge of customers and products to help transform the way consumers shop and change their daily living by providing a service that offers ease, reliability and a wide choice of products and solutions.”

“The effort is a cornerstone of our continued digital shift across the enterprise, and we will continue to collaborate with Ocado to innovate the online shopping experience.”

“We have also established a last mile subsidiary with ‘AEON NEXT Delivery’ to ensure a superior doorstep experience and have direct contact with our customers.”