Bookseller Thalia kicks off roll-out of new Diebold Nixdorf self-checkout solutions in stores

Thalia, an omnichannel bookseller in the DACH region with around 6,000 employees, has selected Diebold Nixdorf to introduce new self-checkout solutions.

Planned through mid-2024, the project will involve a total of 500 modular DN Series EASY eXpress systems for the German market, and more than 100 systems for Austria and Switzerland.

In addition, Diebold Nixdorf will leverage its services technician network to provide on-site troubleshooting and support services for Thalia in all three countries.

Stephanie Spurzem, Head of Sales Support at Thalia, says: "Diebold Nixdorf’s self-checkout systems have been very well accepted by our customers and employees. This shows us that the self-service option is an ideal addition to our overall offering and that we have taken the right path by introducing them."

Wolfgang Jonasson, Vice President Retail DACH at Diebold Nixdorf, says: "Our self-service systems allow Thalia's employees to focus on their core competencies, which benefits shoppers and retailers alike.”

“Self-service solutions in bricks and mortar bookstores are reinforcing Thalia’s role as an industry pioneer by implementing innovative digital solutions and seamlessly integrated shopping experiences."

Nearly half of the new self-service systems have already been installed, and the remaining are planned to be implemented by mid-2024.

Thalia has been relying on technology from Diebold Nixdorf for a number of years and has approximately 1,000 stationary BEETLE PoS solutions from the manufacturer currently in use.