ASICS taps Amelia conversational AI tech to improve CX Customer supportStaff WriterJuly 8, 2022ASICS, Amelia, AI, Artificial intelligence, Digital service agents, Omnichannel retail, Customer experience, Customer supportComment
Sennheiser and Superdry deploy eDesk customer support tools Customer supportStaff WriterMarch 16, 2021Sennheiser, Superdry, eDesk, Customer support, E-commerce, Data, Automation, Online retailComment
Quiz taps HelloDone tech for customer support initiative Customer supportStaff WriterJanuary 7, 2021Quiz, HelloDone, Artificial intelligence, Customer support, Facebook Messenger, E-commerce, Haroun Saleemi, Online retailComment
Ikea goes on hiring spree for customer support transformation project Customer supportStaff WriterNovember 17, 2020Ikea, Customer support, Recruitment, Jobs, Analytics and insights, AnalyticsComment
