Customer support
Stewart Golf boosts customer support ops with AI powered customer experience platform Crescendo
Scott Thompson
17 Jun 2026
From cart to customer: how AI assistants are powering e-commerce support in 2026
Contributed article
28 May 2026
Grocery giant Asda teams up with Infobip to become largest RCS traffic sender in the UK
Staff Writer
20 Apr 2023
ASICS taps Amelia conversational AI tech to improve CX
Staff Writer
08 Jul 2022
Sennheiser and Superdry deploy eDesk customer support tools
Staff Writer
16 Mar 2021
Retail technology deals and deployments round up
Staff Writer
11 Jan 2021
Quiz taps HelloDone tech for customer support initiative
Staff Writer
07 Jan 2021
Ikea goes on hiring spree for customer support transformation project
Staff Writer
17 Nov 2020
Sex Doll Genie announces recruitment drive as sales surge
Staff Writer
18 May 2020
Boost for online retailers as coronavirus rewrites digital connectivity rulebook
Staff Writer
02 Apr 2020
Insight Partners heads up major Espressive Series B round
Staff Writer
26 Mar 2020
11 articles