Retail Technology Innovation Hub

Customer engagement

Vonage solutions help Max Factory Group enhance customer engagement across WhatsApp, RCS, and SMS
AI

Vonage solutions help Max Factory Group enhance customer engagement across WhatsApp, RCS, and SMS

Scott Thompson 20 Aug 2026
AllSaints goes live with new customer engagement platform powered by Klaviyo technology
Personal Injury

AllSaints goes live with new customer engagement platform powered by Klaviyo technology

Scott Thompson 14 Aug 2026
UK omnichannel tech and electricals retailer Currys boosts customer engagement with NiCE platform
Fashion retail

UK omnichannel tech and electricals retailer Currys boosts customer engagement with NiCE platform

Scott Thompson 13 Aug 2026
UK FMCG manufacturer taps Jisp Scan & Win Video retail technology for record breaking activation
Retail technology

UK FMCG manufacturer taps Jisp Scan & Win Video retail technology for record breaking activation

Scott Thompson 28 Jul 2026
Pizza Hut India taps MoEngage platform as part of QSR giant's customer experiences strategy
Education

Pizza Hut India taps MoEngage platform as part of QSR giant's customer experiences strategy

Staff Writer 24 Apr 2025
Customer engagement and loyalty specialist Sparkfly bags new customers including Costa Vida and Cici’s Pizza
Research

Customer engagement and loyalty specialist Sparkfly bags new customers including Costa Vida and Cici’s Pizza

Staff Writer 20 Feb 2025
Harvey Nichols teams up with OSF Digital to boost customer engagement with centralised platform
Parcel lockers

Harvey Nichols teams up with OSF Digital to boost customer engagement with centralised platform

Staff Writer 12 Dec 2024
UK retailer Marks and Spencer expands First Insight tie up to include entire clothing and home business
Digital transformation

UK retailer Marks and Spencer expands First Insight tie up to include entire clothing and home business

Staff Writer 12 Dec 2024
Shinesty taps Wunderkind Identity to convert unknown site visitors and deliver personalised emails and texts
Recruitment

Shinesty taps Wunderkind Identity to convert unknown site visitors and deliver personalised emails and texts

Staff Writer 25 Oct 2024
Fasting app and health and weight loss community Fastic taps MoEngage customer engagement platform
Funding news

Fasting app and health and weight loss community Fastic taps MoEngage customer engagement platform

Staff Writer 23 Sep 2024
Haribo unveils Giant Wheel of Fortune experience across European airports with new partner Agency 72
Funding news

Haribo unveils Giant Wheel of Fortune experience across European airports with new partner Agency 72

Staff Writer 23 Sep 2024
‘The future of customer engagement is participatory’: Sam’s Club Member’s Mark Community hits 50,000 active consumers
Stores

‘The future of customer engagement is participatory’: Sam’s Club Member’s Mark Community hits 50,000 active consumers

Staff Writer 07 Jun 2024
31 articles

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