The retail technology week in numbers
€25 million…Lemon Way, a Paris-based payment processor for marketplaces, e-commerce sites and crowdfunding platforms, has raised €25 million from Toscafund Asset Management.
10,000…Over a quarter of UK non-food online shoppers have subscribed to a delivery saver scheme, such as Amazon Prime or Asos Premier, in the past 12 months, according to research from GlobalData involving 10,000 people.
£33.1 million…Profits at Asos have plunged, driven by significant tech investment and warehousing issues in Germany and the US. Despite an increase in sales of 13%, the pureplay, which has issued two profit warnings in the past 12 months, made a pre-tax profit of £33.1 million in the year to 31st August, down by 68% from £102 million in 2017-2018.
£10 billion…Nine in ten UK retailers are planning to invest in Click and Collect services over the next five years with the market set to be worth almost £10 billion by 2023, according to research from Barclaycard.
76%…New research from Riskified highlights a significant disparity between retailers’ and online shoppers’ awareness of the Payment Services Directive 2 (PSD2).
The company’s survey of 2,000 consumers and 200 retailers, with respondents split across the UK, Germany, France, and Spain, found that nine out of ten retailers believe consumers are ‘somewhat’ or ‘very aware’ of PSD2. However, 76% of consumers report that they haven’t even heard of it.
99% of the UK’s top 100 fashion retailers are neglecting to send tailored shipping communications to their customers, according to research by parcelLab.
£10.6 billion…Poorly optimised websites and inferior online experiences could cost UK retailers £10.6 billion in lost revenues in 2019, according to a new report from Tribe.
15,800…Retailers and customers are failing to see eye to eye on returns and in-store experiences. That’s according to a new 15,800 respondent global consumer study from Oracle.
2,578…Thefts of parcels and packages from Britain’s doorsteps have increased by nearly one quarter over the last three years.
According to data obtained under the Freedom of Information Act by iParcelBox, 2,578 thefts were reported to 23 police forces across the UK. This represents a rise a rise of 786 in the financial year 2016-2017 up to 962 in the financial year 2018-2019, an increase of 22%.
10%…UK retailers are facing a sustained drop in footfall, with numbers of visitors down over 10% in the last seven years alone, according to research by the BRC and Springboard.
50%…Contactless payments accounted for half of all debit card transactions in July. It is the first time the 50% level has been reached, according to figures from banking trade body UK Finance.
4…Kroger stock has been downgraded from a buy to a hold by analysts at equity research firm Jefferies.
It cited Kroger’s partnership with Ocado as a concern and a "misstep when compared to micro-fulfilment," according to a note emailed to investors. Jefferies believes that each Ocado shed could take about four years to turn a profit and return limited market share gains.
25,000…HMV will return to profit this year and aims to open new stores in 2020, having stared into the abyss earlier this year.
Following the closure of the Oxford Street, London store, the HMV Vault, opening in a former Ikea warehouse beneath a car park in Birmingham City centre, is being described as the group’s new flagship. At 25,000 square feet, it contains a large live music space as well as more than 100,000 vinyl albums and CDs.
$25 million…Self-driving electric shipping vehicles startup Einride has closed a $25 million Series A round.
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