John Lewis switches off Click and Collect amid coronavirus lockdown
Click and Collect services based within John Lewis department stores are to be temporarily suspended, the retailer announced today.
“The John Lewis Partnership is conscious of the increased need to remove reasons for non essential travel during the current coronavirus lockdown, to help encourage the public to stay at home.,” it said in a press release.
“With this in mind, Click and Collect services based within John Lewis shops will be switched off to new orders at the close of business today.”
“A critical point in the pandemic”
Elsewhere, face coverings will be mandatory in Waitrose supermarkets and John Lewis in-home services will only be carried out if they are essential to a customer’s wellbeing.
Andrew Murphy, Executive Director, Operations, commented: “We are acutely aware that the country is at a critical point in the pandemic and are constantly thinking about how best the Partnership and our Partners can play our part in limiting the spread and impact of the virus.”
He added: “We’ve listened carefully to the clear change in tone and emphasis of the views and information shared by the UK’s governments in recent days.”
“While we recognise that the detail of formal guidance has not changed, we feel it is right for us - and in the best interests of our Partners and customers - to take proactive steps to further enhance our Covid security and related operational policies.”
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