October 2021: top 10 most clicked retail technology articles`

These are the RTIH retail systems articles that caught your fancy during October, including Tesco, Netflix, Walmart, Wendy’s UK, and the 2021 RTIH Innovation Awards.

Tesco customers fume as IT system outage hits website and app

Tesco's website and app were offline for a number of hours on Saturday, 24th and Sunday, 25th October after the retailer was hit by hackers.

Netflix Hub at Walmart digital storefront goes live

The world’s largest retailer and streaming service have opened an online store.

Netflix Hub at Walmart is pitched as the  "biggest online retail destination for Netflix consumer products in the US." 

It includes a Stranger Things music collection and action figures, Squid Game apparel, Cocomelon dolls and an Ada Twist lab playset.

It also promises customers “exclusive experiences to engage with popular Netflix shows in innovative ways.”

Wendy’s and REEF pick London for first UK delivery kitchens

Wendy’s and REEF have announced the opening of the first Wendy’s delivery kitchens in the United Kingdom. 

This closely follows their announcement of plans to open and operate approximately 700 delivery kitchens over the next five years across the US, Canada and the UK

Last mile delivery space set for explosive growth

Global last mile delivery market revenues are set to hit $117.9 billion by 2030, demonstrating a CAGR of 20.3% from 2020 to 2030, according to P&S Intelligence.

This will be powered by a growing demand for omnichannel retail, increasing internet penetration in emerging economies, including Thailand, Indonesia, and India, and soaring e-commerce sales in developing countries.

Use of real-time tracking technology will also be key here. 

Don’t miss your chance to enter our retail technology awards

Time is running out to enter (free of charge) the 2021 RTIH Innovation Awards.

The awards, sponsored by PMC, StoreSpace, Critizr, Marxent, QVALON and Selazar, celebrate global tech innovation in a fast moving omnichannel world.

The 2021 categories can be found here and you have until Friday, 5th November to get your entries in.

Aldi Nord taps Trigo tech for checkout free store trial

Aldi Nord is set to test out a checkout free store in Utrecht, The Netherlands, early next year, powered by Trigo technology.

Shopify Party reimagines the future of remote working

Canadian e-commerce platform giant Shopify has built an internal game that aims to make virtual hangouts more fun.

Shopify Party is pitched as an investment and experimentation in the future of remote work.

Costa Coffee taps blockchain tech for reusable BURT cup

Costa Coffee has launched a trial of a new blockchain technology powered reusable cup scheme called BURT. 

BURT – which stands for ‘Borrow, Use, Reuse, Take Back’ – started last week across 14 stores in Glasgow and will last for six months.

Six ways to leverage physical stores in a digital era

Don’t believe the online hype. E-commerce might well be booming, but stores remain a vitally important part of the retail landscape. 

For proof of this, look no further than the following retailers who are using physical locations to survive and thrive in a fast changing omnichannel world.

Forget offline vs online. The big word in retail is hybrid

Too much time has been wasted on the offline vs online debate. The reality is that both are hugely important to forward thinking retailers. 

The big word right now is hybrid, that is, the blurring of online and offline and the pursuit of one customer experience.