The retail technology space during the Covid pandemic 

Retail Technology Innovation Hub rounds up the key retail systems related Covid-19 developments from last week, including Joules, John Lewis Partnership, Starship Technologies and the 2021 RTIH Innovation Awards.

Amazon Web Services is working with Wyndham Hotels & Resorts to upgrade its technology infrastructure and develop and deliver new guest services across its 21 brands, including Days Inn, La Quinta, Microtel, Ramada, Super 8, and Wyndham. 

This is part of Wyndham’s multi-year digital transformation and investment in technology that aims to automate hotel reservations, support its franchisees by helping simplify operations, and enhance the guest experience across properties globally.

Starship Technologies is to begin an autonomous delivery service on four additional US college campuses: University of Illinois Chicago (UIC), University of Kentucky (UK), University of Nevada, Reno (UNR) and Embry-Riddle Aeronautical University’s Daytona Beach, FL campus. 

RTIH has announced Critizr as sponsor of the Best Coronavirus Innovation category at the 2021 RTIH Innovation Awards.

The pandemic has had a major impact on the way that we shop and the way that retailers operate.

This award will go to the company who has best turned to technology to solve the challenges presented by the Covid-19 era, improving in-store and/or online experiences for both staff and customers.

Last year, Ocucon emerged triumphant, impressing our judging panel with Occupi by Ocucon, an intelligent occupancy management system that allows retailers to remotely monitor and manage the flow of shoppers in and out of their stores – coordinated via signage, CCTV and door entry and closing systems.

To be in with a chance of joining them in our hall of fame, click here.

The John Lewis Partnership has inked a deal with Tesco to lease a one million sq ft distribution centre at Fenny Lock in Milton Keynes. 

It says that the move will help it meet growing customer demand for online orders. Since the start of the Covid pandemic, online sales have grown from 40% to over 60% of John Lewis’s total sales. 

The warehouse, leased for 11 years, will become its second largest distribution centre after its two million sq ft campus at Magna Park in Milton Keynes.  

Kiwibot has partnered with food services and facilities management giant Sodexo to bring its robots to US college campuses. 

Students and faculty at New Mexico State University, Loyola Marymount University and Gonzaga University now have the option to order fresh meals via robots from Sodexo serviced locations on campuses.

It’s a welcome boost for Kiwibot, whose main competitor, Starship Technologies, has made more than 1.5 million autonomous deliveries around the world, and operates in many college campuses.

Fuse has partnered with Joules to provide a central hub for employee learning, culture and community. 

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