Metapack's The Delivery Conference 2023 shines spotlight on e-commerce challenges and opportunities

The Delivery Conference 2023 will take place on 7th February at the Royal Lancaster Hotel in London.

This event, dedicated to the e-commerce and delivery sectors, is set to shine a spotlight on some of the extraordinary challenges that we will see in the coming year.

From reduced consumer spending and higher operating costs through to the continued unpredictability of the supply chain, important issues will be on the TDC 2023 agenda, allowing delegates to survive and thrive in the year ahead.

This year’s gathering will see speakers and panellists from organisations such as John Lewis, Shopify, Amazon Shipping, FedEx, HelloFresh, what3words, and Asda.

Powered by Metapack, TDC attracts over 1,000 industry leaders, more than 700 brands, a broad roster of around 30 speakers and multiple sessions for delegates to enjoy.

Key facts 

Date:                                 

Tuesday February 7th 2023

Location:                          

Royal Lancaster Hotel, Lancaster Terrace, London W2 2TY

Time:                                 

Conference opens: 07.30 (for registration and coffee); Conference closes: 18.30

Why attend?

TDC is the first event in the year that allows for reflection on the previous year’s peak season while also inspiring strategies and plans for the year ahead.

There are fantastic opportunities to connect with colleagues from the industry, hear from leaders and get involved in debates on the key trends and topics.

This year they will include: 

• Survival in 2023

• International Click and Collect

• The consumer returns experience

• Sustainability and green e-commerce

The conference:          

The conference will open with a keynote address from Metapack’s Chief Commercial Officer, Tom Forbes followed by a deep dive into retail trends from Richard Lim, CEO at Retail Economics and Andrew Norman, Managing Director MetaPack and ShipEngine.

A panel session will follow, moderated by Metapack founder and former CEO Patrick Wall, and include panellists Jim Rudall, CRO and Head of Revenue EMEA at Shopify; Gary Page, General Manager, Customer Delivery and Collection Operations, John Lewis; Karan Chaudry, Product Owner, SCM Tech, HelloFresh; and David Stock, VP Marketing, UPS.

The conference then splits into three streams: E-commerce Experience; Logistics and Carrier; and Discovery Theatre, taking attendees up to the lunch break.

After lunch, the Discovery Theatre continues, while a second stream covering the future of e-commerce will provide presentations and panels before the afternoon plenary addresses the roadmap for the future of the industry.

Following closing remarks, all delegates are invited to a reception where they can meet with speakers and panellists.

Click here to see the agenda and here for a full list of speakers.