Marks and Spencer selects SymphonyAI Retail CPG for AI and computer vision based store intelligence

SymphonyAI Retail CPG has been selected by Marks & Spencer for computer vision and AI-based intelligence capabilities across more than 500 stores. 

The UK retailer will deploy AI-based technology on handheld devices that compares images captured of products in stores to store specific planograms, providing an instant view of compliance on shelves.

As the only retailer to sell 100% RSPCA Assured fresh milk we know that chilled milk should come from chilled cows🐮
So we've brought the farm to London Piccadilly to show how important animal welfare is to M&S & exactly how chilled our cows are. Read more https://t.co/aIB0XDm90I pic.twitter.com/kfVnjadKN8

— M&S News (@MandSnews) August 25, 2023

Rob Barnes, Chief Technology Officer, M&S says: “As we reshape M&S for growth, we’re investing in technology that will create greater efficiencies and a more connected in-store experience for our customers.”

“Through our partnership with SymphonyAI Retail CPG, our colleagues will be able to leverage AI-based technology to help them deliver an exceptional service to our customers.”

“We are honoured M&S selected us to help raise the bar in delighting customers, and we look forward to benefiting its customers and store colleagues with the transformative power of our AI-based store intelligence,” says Sanjay Dhawan, CEO, SymphonyAI.

“This is a powerful example of how an innovative retailer can continue to lead their market with industry leading connected store technology from SymphonyAI Retail CPG.”