Brookshire Grocery Company deploys Logile labour planning and workforce management solutions

Brookshire Grocery Company (BGC) has completed implementation of Logile’s retail labour planning and workforce management (WFM) solutions at its 209 locations across five banners operating in Texas, Louisiana, Arkansas and Oklahoma in addition to corporate offices.

Distribution centres and warehouses are currently being implemented. Store execution management will commence as the final implementation phase.

Facing end-of-life concerns on its legacy WFM solution and a desire to improve flexibility, the partner (associate) experience and operational effectiveness, BGC selected Logile’s solutions to replace its existing system.

It signed with Logile for solutions spanning labour standards and modelling, forecasting, staff planning, budgeting, employee scheduling, mobile employee self-service, time and attendance, and store and task execution management.

Logile worked with BGC to create labour standards and rolled out an earned hours programme, which determines the labour hours needed for store operations based on the volume and mix of items sold as well as specific store attributes, to store front-end departments.

Wall to-wall automated scheduling for the front-end department has been rolled out and the remaining store departments will roll-out over the next few months.

“Logile’s retail expertise, innovation, system flexibility and ease of use were differentiators during the selection process,” says Shawn Sedate, EVP and Chief Information Officer at BGC.

“We were confident that Logile’s solution could support the accurate earned hours model we required, which it delivers via accurate forecasting, staffing and scheduling based on their labour model. We wanted a supportive partner for the long haul to evolve our store technology to help reach our near and long-term strategic growth objectives.”

“The Logile platform will position us to deliver on our partner (associate) experience, operational and customer goals while gaining visibility and a data driven understanding into what it takes to efficiently run operations in each department.”

“We are honoured to earn BGC’s trust and confidence in selecting us as its partner to achieve transformational store planning, WFM and execution management,” says Purna Mishra, Logile Founder and CEO.

“Recognising the powerful operational benefits of an earned hours approach and implementing a technology platform to empower, engage and connect their workforce to the work requirements are testaments to BGC’s thought leading strategic vision.”

“We look forward to supporting BGC on its growth journey and ultimate mission to provide superior shopping experiences to their customers.”