Health and beauty retailer and pharmacy chain Boots UK appoints Roy Patrick as Head of Cloud Operations

Roy Patrick has taken on the role of Head of Cloud Operations at Boots UK.

He was previously Cloud Process and Strategy Lead at Walgreens Boots Alliance, an American multinational holding company which owns Walgreens in the US and Boots in the UK, as well as several pharmaceutical manufacturing and distribution companies.

Ocula Boost

Boots UK is deploying Ocula Technologies’ Ocula Boost solution.

The AI platform addresses abandoned shopping carts by analysing sites to: identify actions to improve the customer experience, accessibility and performance; rank insights based on predicted value and effort; and ensure teams focus on the right areas.

In a LinkedIn post, Ocula Technologies said: “We could not be happier to be working with Boots UK, the UK’s leading health & beauty retailer.”

It added: “Ocula Boost will be aiming to further contribute to their incredible success: Boots.com recently posted a 28.9% sales increase over quarter and it was the retailer’s tenth consecutive quarter of market share growth.”

"Ocula Boost is about ensuring the Boots.com experience continues to be best in class and relevant for our customers. The AI capabilities it provides ensure we are making use of the latest technologies to stay ahead,” commented Paula Bobbett, Chief Digital Officer at Boots.