Co-op launches 24 hour delivery service in Leeds, London and Manchester via Deliveroo, Just Eat, Uber Eats

Co-op is launching 24-hour delivery from stores in city centre locations, via its partners Deliveroo, Just Eat and Uber Eats.

New research from the UK convenience retailer shows that over 40% of quick commerce shoppers would use a 11pm to 5am delivery service if available.

This figure rises to around almost one in two consumers aged between 18-44, with the service most popular for Gen Z shoppers aged 18-24 (52.3%) who are most likely to use the offering.

Further research suggested that those in London were most likely to use it (55.2%) with the data showing that those in Wales were least likely (26.47%). An estimated six million UK adults believe the main reason for this was due to their work pattern or shift.  

The 24 hour service is launching this month in Leeds, London and Manchester stores where there is strong online grocery demand at non-traditional times, with stores selected based on the local demographic, a concentration of delivery driver availability and where stores are already staffed around the clock for replenishment purposes.

In addition, Co-op has also extended its online availability in more than 1,600 stores within the store’s existing opening hours, helping more customers to shop later in the evening. This is part of its ambition to reach more than a one-third share of the quick commerce market.

Chris Conway, Co-op E-commerce Director, says: “Meeting the needs of our member-owners and customers is at the heart of our approach and is aligned to our strategy to grow our share of the quick commerce market through both our own online shop and, strategic partners.”

“We focus on ease, speed and convenience from our local stores, which are well placed in the heart of communities. Societal behaviours including changing lifestyles and shift working is increasing the requirement for online groceries to be delivered quickly and conveniently at non-traditional times of the day.” 

He adds: “We are committed to enhancing and developing our online offer and provide the quality and reliable service that our member-owners and customers want, whenever they choose to shop with us.” 

2024 RTIH INNOVATION AWARDS

Quick commerce is a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, Retail Technology Show 2025, and Business France, celebrate global tech innovation in a fast moving omnichannel world.

It’s free to enter and you can do so across multiple categories.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.