Royal Mail partners with Motor Fuel Group to introduce parcel lockers at UK petrol station locations

Royal Mail and Motor Fuel Group are teaming up to introduce parcel lockers at over 500 petrol stations across the UK. The first are now open at Motor Fuel Group forecourts in Shepton Mallet and Canterbury. 

Motor Fuel Group is the UK’s largest independent forecourt operator. Operating nationwide, it is also the largest open ultra-rapid EV charging network in the UK, the biggest car valeting operator with 900+ sites and a food to go retailer. Royal Mail launched its locker network in December on top of its doorstep services.

These offer a parcel drop off service, and soon they will include collection options. The lockers also feature label printing. Customers need to pay for postage online and print the label by scanning a QR code at the locker or request a QR code if they are returning a purchase.

Royal Mail now has more than 23,500 locations where customers can drop off and collect parcels, including 1,900 lockers, 7,800 Collect+ stores, 11,500 Post Office branches, 1,200 customer service points and 1,200 parcel postboxes. Customers can also drop off parcels small enough to fit in a postbox and use the app to request proof of postage. 

Anna Malley, Director of Partnerships and Acquisitions at Royal Mail, says: “Our partnership with Motor Fuel Group will make our network even more accessible for our customers. We are working hard to give customers as many options as possible for sending, returning and collecting parcels, on top of delivering and collecting from every address in the UK.”

Anna Lomas, Commercial Director at Motor Fuel Group, says: “We are delighted to establish our new partnership with the Royal Mail. We believe that the Royal Mail brand will bring significant benefit to MFG’s customers and contribute to our strategy to be a ‘one stop’ shop for our customers.”

2025 RTIH INNOVATION AWARDS

Parcel lockers will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.