Challenging times call for industry move toward value added loyalty, says retail technology firm Jisp

As new IGD research predicts UK food inflation could hit 5.1% in 2025, Jisp is urging brands and retailers to rethink how they deliver value to price sensitive consumers.

“With every price rise, shoppers are forced to become more selective,” says Alex Rimmer, Marketing and Communications Director at Jisp. “This isn’t just about price anymore - it’s about trust, transparency and meaningful reward.”

Jisp’s Scan & Save and Scan & Win platforms are helping UK convenience stores offer instant savings, gamified rewards and targeted product promotions, without the need for costly printed coupons or heavy discounting.

But as inflation remains high, the company is calling for a wider industry move toward value added loyalty - where rewards go beyond points and truly support families and communities.

“With our platforms, we’ve proven that loyalty doesn’t have to come at the cost of margin,” says Rimmer. “Retailers earn. Brands win trial. Shoppers get rewarded. And local economies stay strong.”

Jisp has also pledged to expand community support via its JispWin prize draw platform, which gives 15% of ticket revenues back to stores and 20% to local charities and causes.

It believes that value shouldn't come at the cost of experience or community. By merging digital convenience with real-world rewards and social impact, it says it is aiming to build a more inclusive, resilient and innovative retail ecosystem.

As food inflation continues to test the industry, the time is now to invest in smarter loyalty and engagement platforms that empower shoppers, support stores, and create measurable wins for brands, Jisp argues.

2025 RTIH INNOVATION AWARDS

Loyalty and engagement will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.