RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Jobs Staff Writer 16/12/2025 Jobs Staff Writer 16/12/2025 Luke McGowan takes on Customer & Data Insights Director role at British brand White Stuff Continue reading… Read More Customer insights Staff Writer 01/09/2025 Customer insights Staff Writer 01/09/2025 Cracker Barrel taps TruRating tech as it comes under fire for 'branding blunder' Continue reading… Read More Events Staff Writer 09/06/2025 Events Staff Writer 09/06/2025 Consumer insights expert Kate Hardcastle set to chair Innovation Track at London Tech Week 2025 Continue reading… Read More Customer experience Staff Writer 15/12/2023 Customer experience Staff Writer 15/12/2023 BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market Continue reading… Read More Appointments Staff Writer 07/12/2023 Appointments Staff Writer 07/12/2023 Melissa Gonzalez joins Crave Retail advisory board, with focus on digital transformation in physical stores Continue reading… Read More Customer insights Staff Writer 03/08/2023 Customer insights Staff Writer 03/08/2023 Currys selects Circana technology to boost customer decision making understanding efforts Read More Customer insights Staff Writer 10/05/2023 Customer insights Staff Writer 10/05/2023 Marks and Spencer customer insight team taps Vypr VyPops video insights tool Read More Funding rounds Staff Writer 14/06/2022 Funding rounds Staff Writer 14/06/2022 Gen Z centric CommerceTech startup Knit raises seed funding Read More Messaging strategies Staff Writer 29/03/2021 Messaging strategies Staff Writer 29/03/2021 Six messaging strategies for customer experience excellence Read More Omnichannel retail Staff Writer 24/03/2021 Omnichannel retail Staff Writer 24/03/2021 Ace & Tate taps Contentsquare retail technology Read More Customer reviews Staff Writer 20/10/2020 Customer reviews Staff Writer 20/10/2020 Kia Motors UK deploys Feefo customer insights solution Read More Data Staff Writer 07/10/2020 Data Staff Writer 07/10/2020 Majid Al Futtaim gives Carrefour an omnichannel boost with dunnhumby Shop Read More Cloud solutons Staff Writer 10/01/2020 Cloud solutons Staff Writer 10/01/2020 dunnhumby moves tech to Microsoft Azure platform Read More
Jobs Staff Writer 16/12/2025 Jobs Staff Writer 16/12/2025 Luke McGowan takes on Customer & Data Insights Director role at British brand White Stuff Continue reading… Read More
Customer insights Staff Writer 01/09/2025 Customer insights Staff Writer 01/09/2025 Cracker Barrel taps TruRating tech as it comes under fire for 'branding blunder' Continue reading… Read More
Events Staff Writer 09/06/2025 Events Staff Writer 09/06/2025 Consumer insights expert Kate Hardcastle set to chair Innovation Track at London Tech Week 2025 Continue reading… Read More
Customer experience Staff Writer 15/12/2023 Customer experience Staff Writer 15/12/2023 BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market Continue reading… Read More
Appointments Staff Writer 07/12/2023 Appointments Staff Writer 07/12/2023 Melissa Gonzalez joins Crave Retail advisory board, with focus on digital transformation in physical stores Continue reading… Read More
Customer insights Staff Writer 03/08/2023 Customer insights Staff Writer 03/08/2023 Currys selects Circana technology to boost customer decision making understanding efforts Read More
Customer insights Staff Writer 10/05/2023 Customer insights Staff Writer 10/05/2023 Marks and Spencer customer insight team taps Vypr VyPops video insights tool Read More
Funding rounds Staff Writer 14/06/2022 Funding rounds Staff Writer 14/06/2022 Gen Z centric CommerceTech startup Knit raises seed funding Read More
Messaging strategies Staff Writer 29/03/2021 Messaging strategies Staff Writer 29/03/2021 Six messaging strategies for customer experience excellence Read More
Omnichannel retail Staff Writer 24/03/2021 Omnichannel retail Staff Writer 24/03/2021 Ace & Tate taps Contentsquare retail technology Read More
Customer reviews Staff Writer 20/10/2020 Customer reviews Staff Writer 20/10/2020 Kia Motors UK deploys Feefo customer insights solution Read More
Data Staff Writer 07/10/2020 Data Staff Writer 07/10/2020 Majid Al Futtaim gives Carrefour an omnichannel boost with dunnhumby Shop Read More
Cloud solutons Staff Writer 10/01/2020 Cloud solutons Staff Writer 10/01/2020 dunnhumby moves tech to Microsoft Azure platform Read More