Retailers top digital study, but there’s still room for improvement CommentStaff WriterFebruary 3, 2021BearingPoint, Digitalisation, Digital transformation, Coronavirus, Ocado, Online retail, Chatbots, Asos, boohoo, Currys PC World, ShopLive, Pureplays, Omnichannel retail, Big Data, Bricks and mortar retailComment
Why Starbucks is a data technology company CommentStaff WriterJanuary 28, 2021Starbucks, Was Rahman, Data technology, Retail technology, Kevin Johnson, Internet of Things, Blockchain, Artificial intelligence, Starbucks Deep Brew, Supply chain, Analytics, Traceability, Customer experience, Bricks and mortar retailComment
Don’t believe the online hype as boohoo and Asos buy high street stalwarts CommentStaff WriterJanuary 26, 2021Debenhams, Asos, boohoo, Online retail, Bricks and mortar retail, Omnichannel retail, Topshop, Topman, Miss Selfridge, The Very Group, Coronavirus, E-commerce, Down Your High StreetComment
The trends shaping the payments landscape in 2021 CommentStaff WriterJanuary 19, 2021Adyen, Myles Dawson, Payments, 2021 predictions, Contactless payments, PSD2, Coronavirus, Buy now pay later, Payment tokens, FinTech, PayTech, Fraud, Big Data, Mobile payments, Cash, SaaS platforms, Online retail, Omnichannel retailComment
A remarkable retail technology year in review CommentStaff WriterDecember 31, 2020RTIH Innovation Awards, Retail technology, Christmas 2020, Coronavirus, Omnichannel retail, Online retail, Bricks and mortar retailComment
2020 was the hurried version of digital transformation...2021 can be the one we dreamed of CommentStaff WriterDecember 9, 2020EBI.AI, Abbie Heslop, Digital transformation, 2021, Inventory management, Customer engagement, CIOs, Brand ambassadors, AI, Artificial intelligenceComment
Five hidden trends that will shape UK e-commerce in 2021 CommentStaff WriterDecember 2, 2020Brightpearl, E-commerce, Derek O’Carroll, Online retail, 2021, Stores, Omnichannel retail, Click and Collect, Online delivery, SMEs, Localism Comment
Why retailers must think circular to build back better CommentStaff WriterNovember 26, 2020Stephen Jamieson, SAP, Sustainability, Green retail, Circular economyComment
Four retail technology predictions for 2021 CommentStaff WriterNovember 24, 2020Nikki Baird, Aptos, Retail technology, 2021, Coronavirus, COVID-19, Sustainability, Green retail, Fashion retail, Slow fashion, Digital transformation, Omnichannel retail, Online retail, Bricks and mortar retail Comment
Don’t shop till you drop when you can shop on cloud nine CommentStaff WriterNovember 19, 2020COVID-19, Coronavirus, Alibaba Cloud Europe, Raymond Ma, Cloud solutions, Singles' Day, Alibaba Group, Livestreaming, Retail technology, E-commerce, China, Data analytics, Bricks and mortar retail, Omnichannel retailComment
What came first, Covid-19 or poor customer service? CommentStaff WriterNovember 4, 2020EBI.AI, Artificial intelligence, AI, Coronavirus outbreak, Customer service, Virtual assistantsComment
Open banking’s role in the evolution of e-commerce CommentStaff WriterOctober 30, 2020TrueLayer, Payments, E-commerce, Online retail, Coronavirus, Buy now pay later, FinTechComment
Ship from store: the new normal for retail CommentStaff WriterOctober 16, 2020David Grimes, Sorted, Coronavirus, COVID-19, Omnichannel retail, Ship from stores, Bricks and mortar retail, Ship from store, Retail technology, Supply chain, Online delivery, Click and Collect, Fulfilment centresComment
How retailers can make an offer you can’t refuse CommentStaff WriterOctober 15, 2020Steven van Belleghem, Retail technology, Customer experience, Bricks and mortar retail, Omnichannel retail, Online retail, E-commerce, Supply chain, The Offer You Can't RefuseComment
Three ways Covid-19 is re-shaping the retail experience CommentStaff WriterSeptember 9, 2020Glovo, Coronavirus outbreak, COVID-19, Artificial Intelligence, Online delivery, Personalisation, Bricks and mortar retail, E-commerce, Retail technology, Kroger, Amazon PrimeComment
A sneak peek into the high street of the future CommentStaff WriterAugust 20, 2020Rohit Gupta, Cognizant, Coronavirus outbreak, COVID-19, Retail technology, Online retail, Bricks and mortar retail, Omnichannel retail, E-commerce, Social distancing, Augmented reality, StoresComment
Three ways online stores can combat Covid and maximise conversion CommentStaff WriterAugust 14, 2020Fit Analytics, Fit Finder, Omnichannel retail, Retail technology, Coronavirus outbreak, COVID-19, Bricks and mortar retail, Online retail, Omnichannel technology, Personalisation, E-commerceComment
Why multi-acquiring is crucial for retailers in a post-Wirecard world CommentStaff WriterAugust 14, 2020BlueSnap, Wirecard, Payments, Acquirers, FinTech, Coronavirus, Online retail, Bricks and mortar retail, Multi-acquiring, E-commerce Comment
Retailers trading online need a CDP if they are to meet challenges ahead CommentStaff WriterAugust 7, 2020Astound Commerce, Online retail, E-commerce, Coronavirus, COVID-19, CRM, Social media, Customer data, DataComment
Retailers are facing a reputational re-rating by shoppers; they can’t mess it up CommentStaff WriterAugust 6, 2020Cennox, Coronavirus outbreak, COVID-19, Loyalty, Point of Sale, Payments, Supermarkets, Retail technologyComment
