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2026 RTIH Innovation Awards

Staff Writer 17/12/2025 Staff Writer 17/12/2025

Fast casual brand Blaze Pizza taps Bikky customer data platform for actionable insights

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Safeguarding personal information and finances from deceptive offers

Staff Writer 13/11/2025 Staff Writer 13/11/2025

Safeguarding personal information and finances from deceptive offers

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Chris Chalmers returns to grocery giant Asda as he takes on Vice President Customer Data and Loyalty role

Staff Writer 09/10/2025 Staff Writer 09/10/2025

Chris Chalmers returns to grocery giant Asda as he takes on Vice President Customer Data and Loyalty role

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Customer data platform MetaRouter appoints former Walmart executive Nikhil Raj as CEO

Staff Writer 09/09/2025 Staff Writer 09/09/2025

Customer data platform MetaRouter appoints former Walmart executive Nikhil Raj as CEO

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Staff Writer 01/09/2025 Staff Writer 01/09/2025

British brand Radley gets personal as it deploys Ometria tech to bring all customers into one place

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Check out this article looking at what a business can learn from customer behaviour analysis

Staff Writer 23/07/2025 Staff Writer 23/07/2025

Check out this article looking at what a business can learn from customer behaviour analysis

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New Look boosts customer data strategy with AI and cloud powered Amperity and Databricks partnership

Staff Writer 02/07/2025 Staff Writer 02/07/2025

New Look boosts customer data strategy with AI and cloud powered Amperity and Databricks partnership

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Many Brits willing to share personal data for improved retail experiences despite recent cyber attacks

Staff Writer 24/06/2025 Staff Writer 24/06/2025

Many Brits willing to share personal data for improved retail experiences despite recent cyber attacks

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Luisaviaroma enhances marketing precision, optimises ad spend with Twilio Segment

Staff Writer 12/06/2025 Staff Writer 12/06/2025

Luisaviaroma enhances marketing precision, optimises ad spend with Twilio Segment

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Boden rolls out Ometria customer data platform as it looks to bring everything together under one roof

Staff Writer 11/06/2025 Staff Writer 11/06/2025

Boden rolls out Ometria customer data platform as it looks to bring everything together under one roof

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adidas cyber attack shows how quickly such incidents can ripple through a company's entire supply chain

Staff Writer 28/05/2025 Staff Writer 28/05/2025

adidas cyber attack shows how quickly such incidents can ripple through a company's entire supply chain

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Asda taps LiveRamp data collaboration platform as grocery giant expands retail media proposition

Staff Writer 07/05/2025 Staff Writer 07/05/2025

Asda taps LiveRamp data collaboration platform as grocery giant expands retail media proposition

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Co-op CEO Shirine Khoury-Haq provides update on significant disruption following cyber attack

Staff Writer 07/05/2025 Staff Writer 07/05/2025

Co-op CEO Shirine Khoury-Haq provides update on significant disruption following cyber attack

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Foot Locker taps Ometria customer data platform for deeper insights and long-term loyalty

Staff Writer 16/04/2025 Staff Writer 16/04/2025

Foot Locker taps Ometria customer data platform for deeper insights and long-term loyalty

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What happens after closing time? AI security that doesn’t sleep

Staff Writer 16/04/2025 Staff Writer 16/04/2025

What happens after closing time? AI security that doesn’t sleep

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The immediate future of retail loyalty promises a profound transformation powered by AI technology

Staff Writer 15/04/2025 Staff Writer 15/04/2025

The immediate future of retail loyalty promises a profound transformation powered by AI technology

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Fast food firm Smalls Sliders taps Bikky customer data and analytics platform to support growth plans

Staff Writer 14/04/2025 Staff Writer 14/04/2025

Fast food firm Smalls Sliders taps Bikky customer data and analytics platform to support growth plans

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Mattel taps Google Cloud analytics and AI capabilities to unleash the power of its customer data

Staff Writer 10/04/2025 Staff Writer 10/04/2025

Mattel taps Google Cloud analytics and AI capabilities to unleash the power of its customer data

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The future of retail: how data driven decisions are transforming the industry

Staff Writer 10/03/2025 Staff Writer 10/03/2025

The future of retail: how data driven decisions are transforming the industry

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Protecting sensitive customer data: how employee monitoring plays a key role in retail data security

Staff Writer 06/03/2025 Staff Writer 06/03/2025

Protecting sensitive customer data: how employee monitoring plays a key role in retail data security

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