The retail technology week in numbers
The past week at a glance…
$25 billion…Singles’ Day, the world’s biggest online shopping event, took place across Asia this weekend. Here are some eye watering numbers for you…Alibaba posted a running sales counter on its Alizila news website, showing the “gross merchandise volume” that it was fulfilling orders for. The company breezed past last year’s sales with over USD$25 billion in merchandise flying out the door, about $7 billion of which happened in the first 30 minutes of the day. 812 million orders were placed, 90% of which were on a mobile device.
£2.6 billion…Brits are set to splurge £2.6 billion on Black Friday 2017, an 8% increase on last year, according to VoucherCodes and the Centre for Retail Research (CRR).
2.5 million…Over the past month, Samsung Pay has added another one million users in India, taking the total number in the country to 2.5 million.
10,000…Flux has announced a trial with Barclays to offer itemised digital receipts to its customers. This will take place with the estimated 10,000 users of the Barclays Launchpad app, the bank’s platform for testing new features with customers.
$10 million…Trouva has raised $10 million in a series A round of funding led by BGF Ventures, with Index Ventures, which has backed the likes of Etsy and ASOS, and Octopus Investments also participating.
51%...Last year, £1.23 billion was spent online on Black Friday alone, making it the UK’s first billion pound shopping day. Spanning an entire week, online sales rose to an estimated £6.5 billion in the UK. But how many people will come out this year, with the big day set for Friday, 24th November? In order to analyse consumer sentiment, this year 400 respondents took Retail Assist’s Black Friday survey, powered by Toluna. For the first time ever, more people plan to avoid Black Friday this year (51%) than those who are planning to participate (49%).
10,500…Homebase.co.uk has emerged as the UK’s worst online shop in annual research by consumer group Which? In its survey of 10,500 members of the public, Brits rated AllBeauty.com as the best, for the second year running.
£1.814 billion…Ikea has reported total UK sales of £1.814 billion for the financial year ending 31st August 2017, a 5.8% rise on the previous year.
50%...of consumers will abandon their online shopping basket if the delivery choices on offer are unsatisfactory. That’s according to MetaPack’s 2017 State of eCommerce Delivery Consumer Research Report, involving over 3,500 people in the UK, Europe and USA.
51%...Millennials and pensioners are the shoppers least influenced by price, while affluent baby boomers are more likely to watch costs, according to new Webloyalty research. Its 5Ps of Shopper Motivation report, created in conjunction with Oxford Brookes University, identified five profiles of behaviour: Peer, Price, Practicality, Personalisation and Perk Motivated shoppers.
Based on a survey of more than 5,000 consumers in 13 countries, it found that Price Motivated shoppers were the most common profile, with 51% of people falling into the category globally and 52% in the UK.
7%...A growing number of pureplays are taking physical stores as the online sales boom starts to cool. According to research from Colliers International, by 2021 the rate of growth in e-commerce sales is expected to decline from the current level of around 11% to 7%. In anticipation of this, e-tailers are increasingly using physical stores, not necessarily just to generate sales through the tills but to reinforce customer loyalty – and spending - online.
£4.50…AmazonFresh, together with C.Lidgate, one of London’s oldest butchers, is bringing back the traditional, meat-filled mince pie. The limited edition festive treat will be available for customers to buy from today on AmazonFresh for £4.50, (450g, serving four to six people).
€2.491 trillion…More than 90% of 2016 retailing in the EU happened in a physical store, according to a report from the International Council of Shopping Centres (ICSC). This found that total 2016 retail spending in the EU stood at €2.491 trillion, up from €2.544 trillion in 2015. €2.394 trillion came from store-based retail sales and the online contribution of bricks and mortar retailers. Pureplay sales accounted for just 4.4%.
