Critizr snags major funding, eyes European expansion
Customer feedback platform Critizr has closed a €15 million funding round.
The startup, which was founded in France in 2012, has also confirmed investment in two new offices - in London and Cologne, adding to a 85-strong team at existing bases in Paris and Lille.
The round was led by 83North Venture Capital (formerly GreyLock IL). All previous funding partners - Point Nine, Caphorn and Runa - also took part. Nicolas Hammer, CEO and Co-Founder, Critizr (pictured above) says: “83North has enabled many fast-growing software companies to realise their ambition and take big strides forward in their development. They are the perfect partner to help us achieve our goal to establish Critizr as Europe’s leader in feedback management for retail.”
Laurel Bowden of 83North adds: “Customer experience at storefront level is critical for retail success. We are very impressed how Critizr empowers store managers, in their daily routine with the right tools, and as a result, has significant impact on some of the most important business metrics such as revenue, NPS, purchase frequency and churn.”