Pay and Go Down Under: 7-Eleven Australia goes live with first stores to use Grabango checkout-free system

7-Eleven has upgraded its first stores to use the Grabango checkout-free system. 

These stores are all located in Australia and represent a new continent for US-based Grabango.

7-Eleven Australia announced last year that it was partnering with the company to develop My 7-Eleven App Pay and Go 2.0.

The Grabango technology uses AI to enable customers the choice to skip the register, without the need to scan purchases using their device.

7-Eleven Australia General Manager -Technology and Strategy, Stephen Eyears, said at the time: “Our current My 7-Eleven App Pay and Go feature lets consumers scan their items, or fill their vehicle at the pump, and complete their transaction on their phone without the need to queue at the register.”

“The enhancement the team is working with Grabango to develop will make it even more convenient for our customers who choose to pay with the Pay and Go feature as they won’t need to scan merchandise items individually.”

“This Australian first partnership with Grabango follows on from our launch of Australia’s first cashless and cardless convenience store in 2019, and the national roll-out of pay and go solutions into all of our stores nationally earlier this year.”

Pay and Go Down Under: 7-Eleven Australia goes live with first stores to use Grabango checkout-free system

CEO Will Glaser comments: “As with all Grabango upgrades, the installation happened without any closures or interruptions to business, and 7-Eleven continues to sell all of the same merchandise in the same way they always have.”

“I'm delighted to see the success of this phase of the project and couldn't be prouder of how smoothly this all went.”

For those living Down Under, the stores are located at:

- Burwood: Parramatta Rd, Burwood, NSW 2134, Australia

- Northmead North: 137 Windsor Rd, Northmead, NSW 2152, Australia

- Greystanes: 601 Great Western Hwy, Greystanes, NSW 2302, Australia

- Cranbourne North: 945 S Gippsland Hwy, Cranbourne North, VIC 3977, Australia

- Truganina: 1/475 Leakes Rd, Truganina, VIC 3029, Australia

- Craigieburn: 264-270 Craigieburn Rd, Craigieburn, VIC 3064, Australia

- Doreen: 8 Whitford Way, Doreen, VIC 3754, Australia

- Tarneit West: 32 Escapade St, Tarneit, VIC 3029, Australia

- Braybrook: 87 Ashley St, Braybrook, VIC 3019, Australia

- Richmond: Building 2/658 Church St, Cremorne, VIC 3121, Australia

2024 RTIH INNOVATION AWARDS

Checkout-free stores are a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.