Sainsbury’s expands long-term partnership with NCR Voyix as UK grocery giant upgrades checkout technology

Sainsbury’s has announced a seven-year agreement that expands the UK grocer’s more than 20-year strategic partnership with NCR Voyix.

Sainsbury’s is upgrading its checkout technology by rolling out the NCR Voyix Commerce Platform, Point of Sale solutions (PoS) and self-checkout systems to 22,500 checkouts across its supermarkets, convenience stores and petrol stations.

Leveraging NCR Voyix cloud technology, it says it will be able to help speed up the customer journey by receiving real-time data and analytics while harnessing artificial intelligence (AI) for sales analysis, estimating future store performance, colleague productivity and cash management.

The new platform will enable colleagues to approve transactions remotely via tablet, speeding up the checkout process and enhancing the shopping experience. Additionally, the self-checkout systems, powered by AI technologies, will deliver personalised promotions tailored to each customer.

Clodagh Moriarty, Chief Retail and Technology Director, says: “Our commitment to unbeatable quality food and great service, whether in store or online, is strengthened by NCR Voyix technology.”

“NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimising product management, sales forecasting and store efficiencies. This is driving us to the next level and delivers for customers, colleagues and shareholders.”

“We aim to operate at the speed of consumers, if not faster - striking to outpace the market and keep our customers ahead of the curve with configurable, scalable and smart technology,” says Eric Schoch, Executive Vice President and President of Retail at NCR Voyix.

“With our modern software first approach, Sainsbury’s can implement rapid changes at much lower costs, run services in the cloud while the store can operate self-checkout at the speed of a digital channel.”

2024 RTIH INNOVATION AWARDS

Checkout technology is a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

It’s free to enter and you can do so across multiple categories.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.