Instacart agrees Caper Carts tie up with DUMAC Business Systems and TRUNO Retail Technology Solutions

Instacart has announced new partnerships with two Point of Sale (PoS) providers: DUMAC Business Systems, and TRUNO Retail Technology Solutions. The pair will offer Caper Carts - Instacart’s AI powered smart carts - to their grocer networks, providing end-to-end PoS integration from sales through to implementation. 

Caper Carts let customers automatically scan items as they shop, track spending for budget management, and access discounts directly on the cart. DUMAC and TRUNO provide a turnkey service, including Caper Cart referrals, implementation, maintenance, and ongoing technical support.

“Grocers are the backbone of communities across the US, and we’re committed to getting them the tools and technology they need to succeed,” says Nick Nickitas, General Manager of Local Independent Grocery at Instacart.

"By teaming up with established PoS leaders like DUMAC and TRUNO, we're making it easier than ever for grocers of all sizes to partner with Instacart, unlocking a modern shopping experience with Caper Carts while serving their communities.” 

"As a company committed to empowering independent retailers, DUMAC is excited to partner with Instacart to deliver Caper to our network of grocers," says Rory McCarthy, Chief Operating Officer at DUMAC.

"With our successful implementation at Geissler's Supermarket, we've seen firsthand how this partnership allows us to offer our customers innovative in-store tech that not only grows baskets and increases affordability, but also delivers the personalised shopping experience that today’s customers demand. By offering Caper Carts as part of our retail technology portfolio, we're helping grocers enhance their stores and compete effectively in the evolving retail landscape."

"TRUNO has long been at the forefront of retail technology solutions, and we're proud to now offer Instacart's Caper Carts to our retail partners," says Steven Watters, President at TRUNO.

“As we actively roll out this technology across our network, we're making it possible for independent retailers to provide seamless, AI powered shopping experiences that drive customer loyalty and business growth. Our deep implementation expertise combined with Instacart's innovation creates an exciting new offering for the retailers we serve.” 

This partnership also opens up opportunities to bring additional Instacart Connected Stores technologies to independent retailers, including FoodStorm and Carrot Tags.

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 3rd July. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

FAQs

Is there a fee to enter the awards?: No, it is free of charge.

Can I enter across multiple categories: Yes.

Do I need to complete all the sections in the entry form? No, but the more information you provide, the better chance you have of producing a successful submission.

Is there a certain timeframe for nominated projects, initiatives etc? Yes, nominated projects, initiatives etc should have been completed (or substantially completed) during the last 12 months.

Who has visibility of our completed entry form and what information will be public should we win or be shortlisted? Only our Editor, Scott Thompson, and judging panel will view submissions. The information provided in the summary section of the entry form will be made public.

Do you only accept entries from UK-based companies? No, we accept entries from all parts of the world.

What is the shortlists process? Shortlists will be announced in April 2025, then shortlisted entries will be sent to our independent judging panel who will decide upon the winners and highly commended submissions. Shortlisted companies will be invited to attend an awards ceremony at The Barbican in Central London on Thursday, 3rd July 2o25.

Do winners and highly commended companies receive post-event coverage? Yes, post-event coverage includes articles on our website and also an in-depth awards review in our printed magazine. There is also the opportunity for a company profile type piece to be published on our site and within our magazine.

When is the deadline for 2025 submissions? Friday, 23rd May 2025.

When will the 2025 winners be revealed? Winners will be announced at an event at The Barbican in Central London on Thursday, 3rd July. This will kick off with a drinks reception, followed by a three course meal, awards ceremony, and after party featuring DJ until midnight.

Who will be judging submissions? Details of our 2025 judging panel will be announced in the near future.