Rob Beattie departs Papa Johns for Chief Digital and Tech Officer role at Marston's
Rob Beattie is starting a new position as Chief Digital and Technology Officer at pub company Marston's.
He joins from Papa Johns where he served as Vice President, International Technology & Digital. His CV also includes stints at Domino's Pizza UK & Ireland (Head of Digital Product) and Camelot (Head of Camelot Labs).
Uber Direct
Papa Johns UK recently extended its partnership with Uber Direct, Uber’s white label delivery service.
Since first partnering in April 2024, Papa Johns reports improvements in service times, greater delivery reliability and an uplift in customer satisfaction across its 450 restaurants nationwide.
Under the new agreement, Uber Direct will exclusively power the delivery of orders placed through its website or app, using the same courier network and technology that supports Uber Eats.
Lee Leadbeatter, Director, International Operations Excellence at Papa Johns UK, said: “Since partnering with Uber Direct and launching our Delivery-as-a-Service model, we have seen a noticeable uplift in operational efficiency, customer satisfaction and service. The integration has enabled us to expand our delivery reach, improve our service times, and maintain our high standards of quality, whilst delivering our pizzas hot and fresh.”
Serge Abdel Hak, Food Delivery Lead at Uber Direct, said: “We’re thrilled to continue our partnership with Papa Johns UK. Together, we’ve built a reliable delivery model that not only drives cost savings and operational efficiencies, but also upholds Papa Johns’ customer guarantees. We’re proud of what we’ve achieved together and the success Papa Johns UK has seen as a result.”
2025 RTIH INNOVATION AWARDS
On demand delivery was a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
Continue reading…