Currys announces roll-out of Auror crime reporting tool to all tech retailer's UK and Ireland stores

Currys has announced the roll-out of a new crime reporting tool to all its UK&I stores, following a trial.

The technology and electrical retailer conducted a 12-week trial, across two different regions. It identified ten repeat offenders and resulted in three arrests. The Auror tool also prevented stock loss, saving over £20k worth of product. These results contributed to the decision to proceed with the full roll-out.

Since Currys announced its largest annual investment in store safety measures earlier this year, it claims there has been a 58% reduction in reported aggressive thefts, compared to the year before.

With the Auror solution, stores can record information about crimes and the perpetrators, which are then matched and connected with offences nationwide. As a result, store colleagues are better informed about current threats, and law enforcement has more comprehensive information to build cases.

This initiative aims to eliminate fragmented communication channels used to report crime and theft in stores, such as emails and messages. Store teams are encouraged to include a police or crime reference number when logging reports and provide detailed descriptions and images to enhance intelligence linking and pattern identification.

“The roll-out of the Auror platform across all our UK&I stores marks another important step in our commitment to making our stores a safer place to work and shop. This technology has already helped us identify repeat offenders, prevent stock loss, and support police investigations more effectively. By transforming how we capture and share intelligence, we’re building a smarter, faster, and more unified approach to tackling retail crime,” says Lindsay Haselhurst, Chief Operating Officer at Currys.

“Our software has modernised the crime reporting process for retailers, helping them to identify the repeat offenders, and better collaborate with law enforcement to keep their stores and communities safe,” Nick McDonnell, Senior Director Trust & Safety, Auror

“We help thousands of retailers and law enforcement partners around the world to address retail crime in their communities and we are excited to continue this work in the UK with Currys. We know the top 10% of offenders were responsible for more than 65% of crime in retail across the UK last year, and globally, one in every ten retail crime events involve violence or weapons, as recorded by our retailers.”

“Retail crime is not victimless - it’s often violent, threatening and organised. It impacts our communities, our frontline workers and robs our high-streets and town centres of their vibrancy. We’re proud to support Currys in improving colleague safety and making their stores and communities safer for all.”

 2025 RTIH INNOVATION AWARDS

Retail security will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.