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Posts tagged Customer retention

Top customer retention strategies used by e-commerce businesses

Top customer retention strategies used by e-commerce businesses

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E-commerceStaff WriterMay 7, 2025Customer retention, Customer acquisition, Loyalty, Online retail, Gamification, E-commerceComment

The key to e-commerce success: customer loyalty and retention

The key to e-commerce success: customer loyalty and retention

CommentStaff WriterNovember 19, 2021E-commerce, Comment, Online retail, Buy It Direct Group, Laura Robertson, Customer loyalty, Customer retention, Self-service technology, Customer service, AI, Chatbots, Customer reviewsComment

Six essential e-commerce metrics you should track

Six essential e-commerce metrics you should track

E-commerceStaff WriterOctober 8, 2021E-commerce, Online retail, Customer retention, Cart abandonment, Online returnsComment

Five ways to cut retail costs now

Omnichannel retailStaff WriterNovember 9, 2020Coronavirus, Customer retention, Automation, Online retail, Stores, E-commerce, Brexit, Omnichannel retailComment