The key to e-commerce success: customer loyalty and retention CommentStaff WriterNovember 19, 2021E-commerce, Comment, Online retail, Buy It Direct Group, Laura Robertson, Customer loyalty, Customer retention, Self-service technology, Customer service, AI, Chatbots, Customer reviewsComment
Top 10: last week’s most popular retail technology articles Retail technologyStaff WriterSeptember 27, 2021Retail technology, Buyk, Slava Bocharov, Startups, Aldi UK, Stores, Bricks and mortar retail, Checkout free stores, Asda, Wayve, Autonomous retail, JD.com, Nisa, Jisp, Mobile retail, Online retail, Omnichannel retail, Dubarry of Ireland, Adyen, Payments, Buy It Direct Group, Laura Robertson, Loyalty, Appointments, Gift cards, Blackhawk Network, CoronavirusComment
Buy It Direct Group appoints Laura Robertson as customer loyalty head AppointmentsStaff WriterSeptember 21, 2021Laura Robertson, Online retail, Loyalty, Appointments, Buy It Direct Group, Nick Glynne, Warehouses, Supply chain, Online delivery, E-commerceComment
