Ochama launches new automated warehouse in Poland and now offers home delivery in 24 European countries

Ochama, the European omnichannel retail brand of Chinese e-commerce giant JD.com, has launched a new automated warehouse in Poland, aimed at boosting operational efficiency and enhancing customer experience throughout the region.

This is located near the Polish-German border, spanning 27,000 square metres. Utilising a flexible goods-to-person system, those involved claim that it improves picking efficiency to three times that of a traditional approach.

The facility enables Ochama to achieve 48-hour fulfilment across Poland, with some orders eligible for same-day delivery, while also raising the 48-hour fulfilment rate in Germany to 80%. Additionally, the warehouse utilises a rooftop photovoltaic power system and new energy forklifts.

Alongside its five other warehouses in the Netherlands and France, it will serve customers across 24 European countries.

Ochama now offers home delivery in 24 European countries, with more than 900 pick-up points across the Netherlands, Germany, Belgium, and France, along with over 1,000 pick-up lockers in the Netherlands and Belgium.

2024 RTIH INNOVATION AWARDS

Automation is a key focus area for the sixth edition of the RTIH Innovation Awards, which are now closed for entries.

The awards, sponsored by Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.