2024 RTIH Innovation Awards: Global Digital Transformation Project of the Year finalists announced

We’re pleased to announce the shortlist for the 2024 RTIH Innovation Awards Global Digital Transformation Project of the Year category.

We received a record number of submissions this year across 20+ categories and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

It’s now over to our judging panel who will decide the winners to be announced at the 2024 RTIH Innovation Awards ceremony, which will take place at RIBA’s 66 Portland Place HQ in Central London.

The event will be held on Thursday, 21st November and consist of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

Congratulations to all of our finalists.

To book your place at the 2024 RTIH Innovation Awards Ceremony on Thursday, 21st November, click here.

Digital Transformation Project of the Year (Rest of World) shortlist as follows:

This award celebrates those who are at the forefront of digital transformation in the retail space, achieved through the deployment of innovative technologies.

Our judges will be looking for a company that has delivered a significant transformation project for a customer, such as integrating disparate systems, updating legacy technology, empowering the client to create seamless and personalised shopping experiences, and unlocking new possibilities to grow the business.

Agency72 and Haribo

Haribo tasked Agency72 to create a global campaign to engage consumers in fast paced airport environments.

Customers could scan a QR code, play a mobile game, select their favourite Haribo, dynamically adapting the game to win a free gift. Agency72’s Retail+ platform enabled people to experience hyper-personalised content on the- o, providing data to be analysed by AI to personalise and adapt experiences by market and location content. The experience initially launched in Paris Orly Airport and is now set to be scaled globally.

Epam and Hugo Boss

Epam was tasked with crafting the next generation of customer loyalty in fashion, enabling access to a premium, personal and always evolving space of benefits and experiences, exclusive to Hugo Boss members.

A membership programme blends traditional, transactional loyalty with behavioural loyalty leveraging blockchain technology to be truly data driven.

With a soft launch in the UK in June 2024, Epam has introduced four traditional membership levels in combination with experience led membership tokens, which always come with a clear value exchange to the customer, being either access and/or utility to money-can’t-buy experiences.

NewStore and Clarks

In just over a year, Clarks underwent a global digital transformation, partnering with NewStore and AbsoluteLabs to implement a unified commerce platform across 512 stores in 13 countries.

The initiative included a new mobile PoS and omnichannel order management system, resulting in a seamless and consistent customer experience across channels.

Proximity and Anthony Nicholas Group

Proximity's Retail Super-App is an all-in-one customer engagement platform designed to empower sales associates in delivering tailored shopping experiences both in-store and online. By harnessing customer data, the tool seamlessly connects physical and digital retail, providing a highly personalised service at every touchpoint.

Sensei

Sensei’s autonomous store in Verona, Italy, in partnership with DAO Conad, offers over 200 sqm of space and 2,250+ SKUs in the heart of the city.

Customers enter, select products, approach the payment terminal where their basket automatically appears, pay, and exit, eliminating waiting lines and product scanning. They are able to view their purchases during shopping and see their basket before leaving the store.

SOTI and ncc guttermann

European specialist in fishing, hunting and outdoor sport equipment, Askari, was struggling with lost productivity from device issues and an inefficient returns process.

Working with its partner ncc guttermann, the team leveraged the SOTI ONE Platform to introduce advanced remote management capabilities, saving an estimated two weeks in reduced downtime per device.

SML RFID and Landmark Group

Landmark Retail teamed up with SML RFID to implement its item level RFID solutions to over 600 Landmark stores and ten distribution centres across the MENA region.

SPAR Austria

SPAR Austria stocks up to 50,000 items. Maintaining and updating the master data, such as prices, names and content details of these products, takes up a considerable amount of time for all employees.

There is also a certain risk of error due to the manual insertion of paper labels. The introduction of electronic shelf labels (ESL) was modern and efficient solution to this problem.

And the winner is…

Join us at RIBA’s 66 Portland Place HQ in Central London on Thursday, 21st November to celebrate retail technology innovation and our 2024 winners.

To secure your place at the event, please complete the below form and we will get back to you with further details asap.