East of England Co-op deploys Trust Retail Inventory and Stock Management solution across its stores

Trust Retail reports that it is implementing its Inventory and Stock Management solution across the East of England Co-operative’s (East of England Co-op) food stores.

East of England Co-op is the largest independent retailer in the eastern England region spanning communities across Essex, Suffolk, Norfolk, and Cambridgeshire.

It sought to upgrade its stock and inventory management system and so turned to Trust Retail for a project that included its newest store outside Chelmsford station.

This caters to over 12,300 commuters daily and was praised on TikTok as “the UK’s coolest Co-op.” The new Trust Retail system will streamline order management, provide real-time inventory visibility, and optimise operations.

The stock and inventory management technology will integrate with the existing Trust Retail EPoS used across store checkouts.

Key benefits will include reductions in manual processes, increased efficiencies in utilisation of store/headquarter resources, accurate real-time inventory tracking, streamlined order management, enhanced visibility, and improved integrations. 

It will also be critical to helping the retailer continue its commitment to less wastage and continued efforts to keep edible food in the food chain.

Last year, the regional co-operative reported it had saved the equivalent of more than 25,882 meals from going to waste, avoiding 69,881.4kg of CO2e emissions.

"Trust Retail is delighted to strengthen its partnership with East of England Co-op by becoming their core retail software partner for inventory and stock management,” says Mike Dotson, Managing Director at Trust Retail.

“This move will allow the East of England Co-op to consolidate multiple systems into Trust Retail’s modular and configurable solutions, seamlessly integrating with their existing technology stack.”

"By implementing Trust Retail's Inventory and Stock Management solution, we aim to future-proof operations and embed best practices that will enable an exceptional shopping experience,” says James Norman, Chief Financial Officer at East of England Co-op.

“It will help us to ensure we have accurate and timely stock data which is vital to ensuring our customers can purchase the products they are looking for when they visit our stores. We're excited to begin this journey and look forward to the benefits our partnership with Trust Retail will bring.”

2024 RTIH INNOVATION AWARDS

Inventory and stock management is a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.