DHL eCommerce UK puts focus on sustainability and employee well being as it opens new facility in Newcastle

DHL eCommerce UK has announced the opening of a new site in Newcastle, designed to boost capacity to meet customer demand across the North East. 

The 55,000 sq.ft site will handle up to 15,000 parcels each day. The development follows the opening of DHL’s Coventry Hub last month, with both forming part of DHL eCommerce UK’s £482 million investment into its UK infrastructure.

The new facility has been designed to align with DHL’s Go Green strategy which has been set to achieve Net Zero emissions by 2050. Features include heating and lighting sensors to reduce energy usage, while the addition of ten EV charging points will also support efforts to reduce carbon emissions from deliveries. 

The site has been developed close to a previous facility, ensuring job stability for employees to transfer to the new location. It offers enhanced facilities to support employee wellbeing, including break-out areas. There will also be further local employment opportunities over time.

Stuart Hill, UK CEO, DHL eCommerce UK, says: “We are thrilled to announce the opening of our new site in Newcastle. This latest development follows the opening of our state-of-the-art Coventry Hub last month and further underscores our commitment to expanding our UK investments.”

“By sustainably growing our operations, we are boosting our capacity to meet the growing demands of customers, enhancing the working environment for our valued team members and upholding our commitment to provide excellent service for customers, both locally and internationally.”

2025 RTIH INNOVATION AWARDS

Green retail will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in April, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.