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Home
Advertise with us
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RTIH magazine
2026 RTIH Innovation Awards FAQs
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2027 RTIH AI in Retail Awards
2026 RTIH AI in Retail Awards winners
2025 RTIH Innovation Awards winners
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Home
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RTIH magazine
2026 RTIH Innovation Awards FAQs
2026 RTIH Innovation Awards categories
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2027 RTIH AI in Retail Awards
2026 RTIH AI in Retail Awards winners
2025 RTIH Innovation Awards winners
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Interview: Nicolas Hammer, Co-founder and CEO, Critizr
Customer feedback Staff Writer 21/10/2020 Customer feedback Staff Writer 21/10/2020

Interview: Nicolas Hammer, Co-founder and CEO, Critizr

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3D Cloud
2026 RTIH Innovation Awards

2026 EVENTS

Featured
Retail Technology Expo 2026
May 26
26 May 2026 – 27 May 2026
Retail Technology Expo 2026
26 May 2026 – 27 May 2026
26 May 2026 – 27 May 2026
Shoptalk Europe 2026
Jun 9
9 June 2026 – 11 June 2026
Shoptalk Europe 2026
9 June 2026 – 11 June 2026
9 June 2026 – 11 June 2026
NRF 2026: Retail's Big Show Europe
Sept 15
15 September 2026 – 17 September 2026
NRF 2026: Retail's Big Show Europe
15 September 2026 – 17 September 2026
15 September 2026 – 17 September 2026
eCommerce Expo 2026
Sept 23
23 September 2026 – 24 September 2026
eCommerce Expo 2026
23 September 2026 – 24 September 2026
23 September 2026 – 24 September 2026
The FT Future of Retail Summit 2026
Oct 6
6 October 2026
The FT Future of Retail Summit 2026
6 October 2026
6 October 2026
2026 RTIH Innovation Awards
Nov 4
4 November 2026
2026 RTIH Innovation Awards
4 November 2026
4 November 2026

TRENDING: AI

Featured
Meet Chloe: US company 3D Cloud gears up to release AI powered and data driven kitchen design assistant
AI
Meet Chloe: US company 3D Cloud gears up to release AI powered and data driven kitchen design assistant
AI
AI
Albertsons Companies takes wraps off patent pending AI and computer vision powered supply chain tool
AI
Albertsons Companies takes wraps off patent pending AI and computer vision powered supply chain tool
AI
AI
Odd Muse and Retrofête among launch partners as Swap goes live with AI powered online shopping experience
AI
Odd Muse and Retrofête among launch partners as Swap goes live with AI powered online shopping experience
AI
AI
HyperFinity launches Agentic Insight solution and expands team with hires from Deloitte and Dentsu
AI
HyperFinity launches Agentic Insight solution and expands team with hires from Deloitte and Dentsu
AI
AI
Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences
AI
Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences
AI

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AI
Alibaba overhauls CoCreate Pitch startup competition for 2026 with a focus on AI innovation
AI
Alibaba overhauls CoCreate Pitch startup competition for 2026 with a focus on AI innovation
AI

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AI

TRENDING: AUTOMATION

Featured
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Automation
Warehouse robotics specialist Exotec teams with Korean fashion brand MUSINSA to power new automated warehouse
Automation
Warehouse robotics specialist Exotec teams with Korean fashion brand MUSINSA to power new automated warehouse
Automation
Automation
M&S to buy former Asos automated fashion distribution centre as retailer looks to double online sales
Automation
M&S to buy former Asos automated fashion distribution centre as retailer looks to double online sales
Automation
Automation
Delivery Hero launches Herogen autonomous software delivery agent as part of firm's everyday app push
Automation
Delivery Hero launches Herogen autonomous software delivery agent as part of firm's everyday app push
Automation

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Automation
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Automation
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Automation

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Automation
French robotics unicorn Exotec announces multi-site Skyfleet deal with sports retailer Decathlon
Automation
French robotics unicorn Exotec announces multi-site Skyfleet deal with sports retailer Decathlon
Automation

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Automation

TRENDING: RTS 2026

Featured
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026

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RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026

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RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026

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RTS 2026
RTS 2026 conference review: shift to AI aids efficiency and CX, say New Look, Aroma Zone, Fortnum & Mason
RTS 2026
RTS 2026 conference review: shift to AI aids efficiency and CX, say New Look, Aroma Zone, Fortnum & Mason
RTS 2026

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RTS 2026
RTS 2026 conference review: CPTO job title reflects the centrality of technology in modern retail space
RTS 2026
RTS 2026 conference review: CPTO job title reflects the centrality of technology in modern retail space
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards

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RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
Call for entries: RTIH's industry leading retail tech innovation awards opens for submissions
RTIH Awards
Call for entries: RTIH's industry leading retail tech innovation awards opens for submissions
RTIH Awards

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RTIH Awards
2026 RTIH Innovation Awards winners to be announced at event in London on 4th November
RTIH Awards
2026 RTIH Innovation Awards winners to be announced at event in London on 4th November
RTIH Awards

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RTIH Awards

TRENDING: GREEN RETAIL

Featured
Lidl GB announces launch of new surplus food redistribution trial in partnership with Neighbourly and Olio
Food waste
Lidl GB announces launch of new surplus food redistribution trial in partnership with Neighbourly and Olio
Food waste
Food waste
Ingka Group and Too Good To Go announce food waste milestone as Ikea retailer taps Winnow’s AI technology
Food waste
Ingka Group and Too Good To Go announce food waste milestone as Ikea retailer taps Winnow’s AI technology
Food waste
Food waste
B&Q and RAW Charging partner on launch of national ultra-rapid electric vehicle charging network
Green retail
B&Q and RAW Charging partner on launch of national ultra-rapid electric vehicle charging network
Green retail

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Green retail
Paper packaging alternatives: practical ways to reduce plastic in food and retail
Green retail
Paper packaging alternatives: practical ways to reduce plastic in food and retail
Green retail

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Green retail
The Cheeky Panda and ShipStation fulfilment partnership puts the spotlight on sustainability
Green retail
The Cheeky Panda and ShipStation fulfilment partnership puts the spotlight on sustainability
Green retail

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Green retail
Specsavers expands recycling boxes roll-out for unwanted glasses, case and contact lens packaging
Green retail
Specsavers expands recycling boxes roll-out for unwanted glasses, case and contact lens packaging
Green retail

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Green retail

TRENDING: ON DEMAND DELIVERY

Featured
Amazon Now expands to dozens of cities across the US including Houston, Seattle, Atlanta, Denver and Orlando
On demand delivery
Amazon Now expands to dozens of cities across the US including Houston, Seattle, Atlanta, Denver and Orlando
On demand delivery
On demand delivery
Southern Co-op expands rapid delivery offering as convenience retailer announces Snappy Shopper partnership
Rapid delivery
Southern Co-op expands rapid delivery offering as convenience retailer announces Snappy Shopper partnership
Rapid delivery
Rapid delivery
Ulta Beauty ramps up on-demand delivery push as retailer adds Stateside stores to Uber Eats marketplace
On demand delivery
Ulta Beauty ramps up on-demand delivery push as retailer adds Stateside stores to Uber Eats marketplace
On demand delivery

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On demand delivery
Ahold Delhaize USA ramps up its on-demand grocery delivery push with expanded Uber Eats tie up
On demand delivery
Ahold Delhaize USA ramps up its on-demand grocery delivery push with expanded Uber Eats tie up
On demand delivery

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On demand delivery
Amazon Now on demand delivery service hits eight sites in London push with next chapter underway
On demand delivery
Amazon Now on demand delivery service hits eight sites in London push with next chapter underway
On demand delivery

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On demand delivery
East of England Co-op expands Snappy Shopper on demand delivery service to 43 of its stores across the region
On demand delivery
East of England Co-op expands Snappy Shopper on demand delivery service to 43 of its stores across the region
On demand delivery

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On demand delivery

TRENDING: STORES

Featured
Sainsbury’s touches down at Luton Airport as UK grocery giant notches up a convenience stores first in England
Stores
Sainsbury’s touches down at Luton Airport as UK grocery giant notches up a convenience stores first in England
Stores
Stores
Whole Foods Market continues UK expansion as it opens doors to new Notting Hill Gate store in London
Stores
Whole Foods Market continues UK expansion as it opens doors to new Notting Hill Gate store in London
Stores
Stores
Bike brand Ribble partners with UK retailer Cotswold Outdoor to launch new in-store concept in Leeds city centre 
Stores
Bike brand Ribble partners with UK retailer Cotswold Outdoor to launch new in-store concept in Leeds city centre 
Stores
Stores
Streetwear brand Eme Studios heads to London as it inks deal to open first permanent store outside of Spain
Stores
Streetwear brand Eme Studios heads to London as it inks deal to open first permanent store outside of Spain
Stores
Stores
VenHub flags progress since Nasdaq debut including smart store deployments and tech enhancements
Stores
VenHub flags progress since Nasdaq debut including smart store deployments and tech enhancements
Stores

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Stores
Self-scanning solution Lidl & Go now available in seven UK stores following friends and family pilot
Stores
Self-scanning solution Lidl & Go now available in seven UK stores following friends and family pilot
Stores

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Stores

TRENDING: APPOINTMENTS

Featured
Frank Sluis steps into CFO position at sportswear brand On after ending almost five year run at Ahold Delhaize
Appointments
Frank Sluis steps into CFO position at sportswear brand On after ending almost five year run at Ahold Delhaize
Appointments
Appointments
Customer experience specialist Crescendo appoints Will Newman as VP EMEA to lead firm’s European expansion
Appointments
Customer experience specialist Crescendo appoints Will Newman as VP EMEA to lead firm’s European expansion
Appointments
Appointments
Alentr brings in e-commerce and retail technology veteran Richard Jackson as Chief Revenue Officer
Appointments
Alentr brings in e-commerce and retail technology veteran Richard Jackson as Chief Revenue Officer
Appointments
Appointments
Former Amazon and Holland & Barrett supply chain specialist Grace Hunter joins UK retailer Mountain Warehouse
Appointments
Former Amazon and Holland & Barrett supply chain specialist Grace Hunter joins UK retailer Mountain Warehouse
Appointments
Appointments
AI powered identity security platform Saviynt adds industry veterans Pete Angstadt and Brad Myers to its ranks
Appointments
AI powered identity security platform Saviynt adds industry veterans Pete Angstadt and Brad Myers to its ranks
Appointments
Appointments
Inntelo AI appoints Ali Hassan as CFO as hospitality technology firm ramps up expansion into North America
Appointments
Inntelo AI appoints Ali Hassan as CFO as hospitality technology firm ramps up expansion into North America
Appointments
Appointments

TRENDING: FUNDING NEWS

Featured
Including Profitmind and Croissant: 12 retail technology funding rounds you need to know about
Funding news
Including Profitmind and Croissant: 12 retail technology funding rounds you need to know about
Funding news

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Funding news
Grocery technology startup Vori secures $22 million Series B for autonomous supermarkets push
Funding news
Grocery technology startup Vori secures $22 million Series B for autonomous supermarkets push
Funding news

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Funding news
DTC platform ZyG announces blockbuster $60 million Series A funding round led by Accel
Funding news
DTC platform ZyG announces blockbuster $60 million Series A funding round led by Accel
Funding news

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Funding news
Agentic commerce specialist ReFiBuy raises $13.6 million seed round led by NewRoad Capital Partners
Funding news
Agentic commerce specialist ReFiBuy raises $13.6 million seed round led by NewRoad Capital Partners
Funding news

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Funding news
Agentic supply chains specialist Corvera lands £3 million in seed funding to scale its platform
Funding news
Agentic supply chains specialist Corvera lands £3 million in seed funding to scale its platform
Funding news

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Funding news
MarTech firm Hightouch bags $2.75 billion valuation as it secures $150 million in Series D funding
Funding news
MarTech firm Hightouch bags $2.75 billion valuation as it secures $150 million in Series D funding
Funding news

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Funding news
2026 RTIH Innovation Awards
Shoptalk Europe 2026
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