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2026 RTIH Innovation Awards

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Manychat bags $140m for AI driven customer engagement on social and messaging platforms

Manychat bags $140m for AI driven customer engagement on social and messaging platforms

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Funding newsStaff WriterApril 23, 2025Manychat, AI, AI agents, Social media, Startups, Funding news, Funding rounds, RTIH AI in Retail Awards, Social commerce, Summit PartnersComment

Just Walk Out: Here's how Amazon’s bold technology move is redefining the retail sector

Just Walk Out: Here's how Amazon’s bold technology move is redefining the retail sector

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AutomationStaff WriterApril 23, 2025Automation, Amazon Just Walk Out technology, Amazon, Stores, Online retail, Checkout free stores, AI, Employees, RFIDComment

Big step forward for Shopify and OpenAI developed ChatGTP as the pair enter into retail partnership

Big step forward for Shopify and OpenAI developed ChatGTP as the pair enter into retail partnership

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AIStaff WriterApril 22, 2025Shopify, AI, ChatGPT, OpenAI, E-commerce, Online retail, Supply chain technology, Logistics, 2025 RTIH Innovation Awards, Brittain LaddComment

Thanks for the opportunities and memories: Digital Director Tom Hill departs discount retailer Poundland

Thanks for the opportunities and memories: Digital Director Tom Hill departs discount retailer Poundland

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On the moveStaff WriterApril 22, 2025Poundland, Poundland & Dealz, Director of Digital, Tom Hill, On the move, 2025 RTIH Innovation Awards, Stores, Discount retailers, PepcoComment

Focus on cracking Nigeria's booming e-commerce market as former PepsiCo exec Simisola Marinho joins L’Oréal Group

Focus on cracking Nigeria's booming e-commerce market as former PepsiCo exec Simisola Marinho joins L’Oréal Group

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AppointmentsStaff WriterApril 22, 2025Nigeria, E-commerce, Appointments, PepsiCo, Online retail, Simisola Marinho, L’Oréal Group, 2025 RTIH Innovation AwardsComment

Here's why Instacart, DoorDash and Uber Eats should be very afraid about rise of full self-driving cars

Here's why Instacart, DoorDash and Uber Eats should be very afraid about rise of full self-driving cars

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AIStaff WriterApril 22, 2025Brittain Ladd, DoorDash, Instacart, Uber Eats, Self driving cars, Food delivery, On demand delivery, Grocery delivery, AI, OpenAI, AI agents, Model Context Protocol, ChatGPT, RTIH AI in Retail AwardsComment

Aldi UK Chief Exec Giles Hurley reflects on big retail technology changes as firm crosses 1,000 stores mark

Aldi UK Chief Exec Giles Hurley reflects on big retail technology changes as firm crosses 1,000 stores mark

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StoresStaff WriterApril 22, 2025Aldi UK, UK, Stores, Retail technology, Giles Hurley, 2025 RTIH Innovation AwardsComment

Head of CX Precious Bucher says goodbye to American online shoe and clothing retailer Zappos

Head of CX Precious Bucher says goodbye to American online shoe and clothing retailer Zappos

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On the moveStaff WriterApril 22, 2025Precious Bucher, Zappos, Head of Customer Experience and Engagement, Appointments, 2025 RTIH Innovation Awards, On the move, Online retailComment

Dr. Max Slovakia lays claim to fully integrated supply chain network with opening of new Senec DC

Dr. Max Slovakia lays claim to fully integrated supply chain network with opening of new Senec DC

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DCsStaff WriterApril 22, 2025Dr. Max Slovakia, Dr. Max, Supply chain, Automation, Supply chain technology, Slovakia, 2025 RTIH Innovation Awards, DCs, Distribution centresComment

James Humphreys moves on up to Engineering Director of Logistics and Supply Chain role at Ocado Technology

James Humphreys moves on up to Engineering Director of Logistics and Supply Chain role at Ocado Technology

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AppointmentsStaff WriterApril 22, 2025James Humphreys, Supply chain technology, Logistics, what3words, BP, Machine learning, Automation, Appointments, Ocado Group, Ocado Technology, Ocado Solutions, RoboticsComment

Milestone for HelloFresh UK as it opens first standalone delivery site outside of main distribution network

Milestone for HelloFresh UK as it opens first standalone delivery site outside of main distribution network

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Food deliveryStaff WriterApril 22, 2025HelloFresh, UK, Food delivery, DCs, Supply chain, 2025 RTIH Innovation AwardsComment

Estonian logistics startup MyDello preps expansion into 20 new European markets including Germany

Estonian logistics startup MyDello preps expansion into 20 new European markets including Germany

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Supply chainRachel LawlerApril 22, 2025Logistics technology, Shipping, StartupsComment

Athleisure brand AYBL opens EU distribution centre in Amsterdam and preps USA and Canada moves

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DCsStaff WriterApril 22, 2025AYBL, DCs, Distribution centres, Supply chain, EU, 2025 RTIH Innovation AwardsComment

HappyOrNot report flags key CX trends for 2025, including happiest and least happy times for shoppers

HappyOrNot report flags key CX trends for 2025, including happiest and least happy times for shoppers

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CXStaff WriterApril 22, 2025HappyOrNot, Stores, CX, Customer experience, 2025 RTIH Innovation Awards, Customer feedback, Ratings, Customer satisfactionComment

SharkNinja and Fisher & Paykel tap Salesforce Gen AI powered Agentforce for Consumer Goods solution

SharkNinja and Fisher & Paykel tap Salesforce Gen AI powered Agentforce for Consumer Goods solution

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Generative AIStaff WriterApril 22, 2025Salesforce Agentforce for Consumer Goods, Salesforce, Gen AI, AI, CPGs, RTIH AI in Retail AwardsComment

Former Co-op Digital Merchandising Assistant Nathalie Brockmeyer-Jones talks Just Oats journey

Former Co-op Digital Merchandising Assistant Nathalie Brockmeyer-Jones talks Just Oats journey

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StartupsStaff WriterApril 22, 2025Nathalie Brockmeyer-Jones, Startups, Just Oats, Online delivery, Food delivery, Grocery delivery, Co-op, Healthy eating, Fast food, Bali, 2025 RTIH Innovation Awards, Stores, Dark storesComment

Artinian Group enlists Adyen to power payment experience for Sartoro Genève and MARLI New York brands

Artinian Group enlists Adyen to power payment experience for Sartoro Genève and MARLI New York brands

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PaymentsStaff WriterApril 22, 2025Adyen, Artinian Group, Jewellery, Sartoro Genève, MARLI New York, Payments, PayTech, FinTech, 2025 RTIH Innovation Awards, Omnichannel retailComment

How AI is transforming retail: From personalisation to security

How AI is transforming retail: From personalisation to security

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AIStaff WriterApril 22, 2025AI, Personalisation, Security, Artificial Intelligence, Supply chain, Inventory, StoresComment

Wetherspoons slot machines: pub giant sees gambling revenues soar despite overall slump in profits

Wetherspoons slot machines: pub giant sees gambling revenues soar despite overall slump in profits

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Hospitality and leisureStaff WriterApril 22, 2025JD Wetherspoon, Slot machines, Pubs, Hospitality and leisureComment

Circle K announces roll out of Quorso Intelligent Management Platform across its European stores

Circle K announces roll out of Quorso Intelligent Management Platform across its European stores

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StoresStaff WriterApril 21, 2025Quorso, Circle K, Stores, Employees, 2025 RTIH Innovation AwardsComment