RTIH presents the retail technology week in numbers
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including Tesco, Gorillas, Amazon, Instacart, Lowe’s, Aldi, and DoorDash.
10…Tesco has extended its rapid grocery delivery partnership with Gorillas to Manchester.
Customers living near Tesco’s Stretford Extra store can now order from a large range of the retailer’s products in the Gorillas app, and get them delivered within 10 minutes.
1 and 20,000…Instacart and Lowe's are teaming up to pilot same day delivery in as fast as one hour.
Customers can now have approximately 20,000 Lowe's items, including small home appliances, building supplies, light fixtures, garden and outdoor essentials, delivered from the store to their door.
The service is initially available in Boston and Charlotte, with plans to expand in the coming months.
Lowe's is the first dedicated home improvement partner available on the Instacart marketplace.
60%…New research from Adobe has found that nearly 60% of UK consumers would switch to brands that represent the values of importance to them.
2…Amazon has filed lawsuits against two fake customer review brokers, AppSally and Rebatest, who, the e-commerce giant claims, helped mislead shoppers by having their members try to post on the likes of Amazon, eBay, Walmart, and Etsy.
20…Courier firm Purolator has installed 20+ Parcel Pending by Quadient automated locker systems at its busiest terminals in Canada.
These provide its customers with a 24/7 way to retrieve their packages.
4 and 2…EyeBuyDirect, an online retailer for prescription eyewear, and Afterpay have announced a buy now pay later partnership.
The former’s customers using Afterpay will be able to make purchases and pay for them in four interest free instalments, due every two weeks.
6%…Coveo Solutions has announced the second annual Relevance Report: E-commerce, which found that only 6% of customers think online shopping experiences are always relevant.
300 and 100…Iceland will extend its rapid grocery delivery partnership with Uber Eats to 300 stores from April.
This builds on a 100 store trial that the UK supermarket launched last year amid the Covid-19 outbreak.
2 and 5…Aldi has been declared the worst UK supermarket for online order substitutions by Which?
The consumer group asked over 1,300 shoppers whether they had received a substitution with their latest grocery order, covering nine retailers.
It found that overall, two in five had received a replacement item.
21,500…Amazon is now offering its Just Walk Out checkout experience in its Whole Foods Market division.
It has gone live with the autonomous tech at a new 21,500-sq.-ft. Whole Foods store in Washington, D.C.’s Glover Park neighbourhood.
2,000…Target is to begin testing the option for customers in select markets to add a Starbucks order or make a return within its curbside service via the retailer’s app.
Target will also expand its “backup item” functionality in even more categories to allow people to pick up everything on their lists.
This is part of Target’s strategy of using its nearly 2,000 stores as fulfilment hubs, powering its suite of contactless same-day services.
20 and 30…On-demand delivery platform, DoorDash, has introduced an express grocery delivery service in partnership with Albertsons Companies.
As part of the launch, consumers in more than 20 cities across the US, including Los Angeles, Denver, and Seattle, will now be able to access the service from their local Albertsons Cos. banner stores including Safeway, Vons, ACME Markets, Jewel-Osco, and Tom Thumb in 30 minutes or less via the DoorDash marketplace.
DoorDash plans to expand the offering to additional Albertsons Cos. banners in the coming weeks.
