From Carryr to InPost UK: Chris Jordan continues last mile and logistics trajectory from OOH perspective

Chris Jordan will next week join the product operations team at parcel lockers specialist InPost UK

Jordan was previously Co-Founder and CEO at Carryr, a startup that was pitched as a next-generation delivery experience for e-commerce brands.

The company shut up shop last year.

In a LinkedIn post, Jordan said: “Since closing up Carryr I've taken plenty of time to figure out what's next. I just can't leave things unfinished so...I'll be continuing the last mile and logistics trajectory from an out-of-home perspective.”

“And, being a product led person, I've always been curious to dig even deeper into the discipline of unlocking the power of great product teams. I'm excited to be starting in Product Operations next week with the InPost UK team!!”

Sports Direct

Earlier this month, InPost announced a partnership with Sports Direct, enabling the latter’s customers to return parcels at one of its 5,000 lockers across the UK, without having to print a label.

They scan a QR code received to their phone at their nearest locker and leave their items in one of the compartments. 

Michael Rouse, CEO at InPost International, commented: “Consumer expectations have changed dramatically over the last few years. Today, they expect - and even demand - convenience at every touchpoint.”

“As such, for retailers, returns are becoming a huge part of the customer experience. Indeed, today they’re core to driving customer lifetime value. By joining forces with Sports Direct, we are supporting their ambitions to offer super convenient returns to their customers. We look forward to seeing where this partnership takes us.”

A spokesperson for Sports Direct said: “We are constantly looking for ways to improve our consumer journey and to create a seamless beginning to end product lifecycle. Our partnership with InPost will help generate a smooth process for our consumers when returning online purchases by using QR code technology.”

InPost UK’s parcel lockers can be found in shopping centres, train stations, supermarkets, petrol forecourts, and on high streets, with the majority available 24/7. 

Part of Frasers Group plc, Sports Direct serves customers across its 500 stores and online offering.