Online retailer Bygghemma rolls out Fluent Order Management solution to support long-term growth plans

Bygghemma, a consumer e-commerce company in the Nordics, has chosen Fluent Commerce's distributed order management system (OMS).

Part of the BHG group, Bygghemma is Sweden’s largest e-retailer in DIY, construction, home and garden products. it implemented Fluent Order Management as part of its Nordic replatforming.

Bygghemma has a large network of dropship suppliers, boasting a portfolio of over 500k products. Fluent Order Management provides global inventory visibility across hundreds of third party suppliers. The platform also helps Bygghemma manage complex order orchestration, including multiple distribution channels, and payment and refund management flows to offer more flexibility to its customers.

Replacing legacy systems, Fluent Order Management helps continuously monitor orders and manage automated processes, while expanding the product offering.

“The flexibility and scalability of Fluent Commerce’s platform stood out,” says Niclas Hanson, COO and CBDO at Bygghemma Nordics. “Its composable approach supports our complex fulfilment needs, providing the right architecture for our long-term growth. The partnership allows us to scale with confidence.”

“As a fast growing brand with a large range of products, Bygghemma and their customers will hugely benefit from a modern order management system,” says Rob Shaw, GM EMEA at Fluent Commerce. “We look forward to being a part of this journey, working together to help Bygghemma grow and deliver an elevated customer experience.”

Online retailer Bygghemma rolls out Fluent Order Management solution to support long-term growth plans

2025 RTIH INNOVATION AWARDS

Order management systems will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.