Parcel delivery firm DPD expands Wise partnership to replace legacy internal driver management system

Parcel delivery company DPD has inked a deal with Wise to replace its legacy internal driver management system.

The agreement builds on an existing relationship between the two companies and follows the initial implementation phase of the Wise platform. The new contract will see the platform integrated across DPD’s entire UK operations of over 10,000 vehicles.

A key component of the deal is Wise’s Network View functionality, which will centralise onboarding for both direct and indirect resources, manage payments to direct resources and ensure compliance across DPD’s fleet workforce. The platform will eliminate manual processes, improve data accuracy, and provide real-time insight, reducing administrative pressures and increasing operational efficiency.

The Network View product was launched in April, and the roll-out to the network will start this month.

Dan Richards, Co-Founder and Chief Commercial Officer at Wise, says: “We’re proud to deepen our partnership with DPD to support them in gaining full visibility across their network and confident that we will unlock real value for them operationally. The deal is a testament to the trust we’ve built and the proven impact our platform has had across their service.”

Chris Betts, Head of Network at DPD, says: “We chose Wise because, simply put, they are the best in their field.  Their software solution helps us to manage a vital resource, making it easier for us to train, manage, and monitor, minute by minute, ensuring we continue to provide the best possible delivery experience for our customers, 52 weeks of the year.”

2025 RTIH INNOVATION AWARDS

Online delivery will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.