Retail tech giant Diebold Nixdorf hires Andy Zosel as Chief Product and Technology Officer

Diebold Nixdorf reports that Andy Zosel has joined the company as Executive Vice President, Chief Product and Technology Officer. In this newly created role, Zosel will lead the company's Product & Technology organisation to bring together product management, engineering, R&D, software and hardware innovation across banking and retail.

Octavio Marquez, Diebold Nixdorf President and CEO, says: "We are excited to welcome Andy to our executive leadership team. With his appointment, we are reinforcing our leadership in delivering cutting-edge solutions that directly address the evolving needs of our banking and retail customers.”

“By unifying our global product and technology capabilities, Andy will drive the advancement of our innovation efforts, ensuring our roadmap remains at the forefront of the industry. His proven expertise in scaling automation and AI will further accelerate our ability to develop impactful solutions that exceed customer expectations."

Zosel previously served as Senior Vice President/General Manager, Intelligent Automation at Zebra Technologies. Prior to that, he was VP of Engineering, Marketing and Vertical Solutions at Microscan (a Spectris Company). 

2026 RTIH Innovation Awards

Automation and AI will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.