John Lewis gives services and experiences a coronavirus overhaul Omnichannel retailStaff WriterApril 15, 2020John Lewis, Coronavirus outbreak, COVID-19, Bricks and mortar retail, Online retail, Omnichannel retailComment
It’s time to move forward and appreciate what Amazon has created Omnichannel retailStaff WriterApril 4, 2020Amazon, Brittain Ladd, Supply chain, Online retail, GMB, Jeff Bezos, Omnichannel retail, Grocery retailComment
Kroger tests out pickup only store model during coronavirus pandemic Omnichannel retailStaff WriterMarch 27, 2020Kroger, Bricks and mortar retail, Omnichannel retail, Online delivery, Online retail, Supermarkets, US retail, Coronavirus, COVID-19Comment
HERO virtual clienteling deployment pays off for Annoushka Omnichannel retailStaff WriterMarch 13, 2020Annoushka, HERO, Virtual clienteling, Omnichannel retail, Coronavirus, Bricks and mortar retail, Online retail, Retail technology, E-commerce, WhatsApp, WeChatComment
Robust plans in place as Waitrose prepares for life after Ocado Omnichannel retailStaff WriterFebruary 28, 2020Waitrose, Ocado, Online retail, Online delivery, Grocery retail, Marks and Spencer, Omnichannel retail, Bricks and mortar retailComment
Walmart+ will be an expensive folly. Here's why Omnichannel retailStaff WriterFebruary 28, 2020Walmart+, Amazon Prime, Walmart, Grocery delivery, Bricks and mortar retail, Omnichannel retail, Online retail, Shlomo Chopp, Anchor Shops, ShopFulfillComment
Domino’s boosts carryout customer experience with Pie Pass launch Omnichannel retailStaff WriterFebruary 18, 2020Domino's, Domino's Pie Pass, Retail technology, Bricks and mortar retail, Omnichannel retail, Online retail, Mobile retailComment
New Halfords web platform on track to launch in Q4 Omnichannel retailStaff WriterFebruary 13, 2020Halfords, Salesforce, Mobile retail, Online retail, Omnichannel retail, E-commerceComment
Panache Lingerie makes omnichannel move with Indigo WMS Omnichannel retailStaff WriterFebruary 13, 2020Panache Lingerie, Indigo WMS, Omnichannel retail, Retail technology, E-commerce, Click and Collect, Online retail, Bricks and mortar retail, LogisticsComment
Pizza Express taps social media for golden dough balls initiative Omnichannel retailStaff WriterFebruary 6, 2020Pizza Express, Instagram, Social media, Pizza Express treasure hunt, Bricks and mortar retail, Online delivery, Omnichannel retailComment
Pressure is on European retailers to innovate, Scope Ratings Omnichannel retailStaff WriterFebruary 5, 2020Scope Ratings, European retail, Bricks and mortar retail, Payments, Retail technology, Retail innovation, Retailtainment, Omnichannel retailComment
Change at the top as Mark Ibbotson exits Walmart Omnichannel retailStaff WriterJanuary 30, 2020Mark Ibbotson, Walmart, Retail technology, Online retail, Appointments, Janey Whiteside, Omnichannel retail, Walmart PickupComment
Practicology provides omnichannel performance research for Google Omnichannel retailStaff WriterJanuary 29, 2020Practicology, Google, Omnichannel retail, Online retail, Bricks and mortar retail, Retail technology, Online delivery, Mobile retailComment
LVMH deploys OneStock tech for online delivery project Omnichannel retailStaff WriterJanuary 22, 2020LVMH, OneStock, Retail technology, Online retail, Online delivery, Omnichannel retail, Click and Collect, E-commerce, StartupsComment
Failed Asda merger looms large as Sainsbury's boss Mike Coupe quits Omnichannel retailStaff WriterJanuary 22, 2020Sainsbury's, Grocery retail, Omnichannel retail, Argos, Nectar, Online retail, Retail technology, Bricks and mortar retailComment
Dr. Martens announces Microsoft Dynamics 365 roll-out Omnichannel retailStaff WriterJanuary 20, 2020Dr. Martens, Microsoft Dynamics 365, Legacy technology, Retail technology, Omnichannel retail, Online retail, Bricks and mortar retail, Click and Collect, Online returnsComment
New digital platform helps Dunelm deliver solid results Omnichannel retailStaff WriterJanuary 10, 2020Dunelm, Online retail, GlobalData Retail, Omnichannel retail, Bricks and mortar retail, Homewares market, Cloud solutions, Click and CollectComment
Christmas a mixed bag for Sainsbury's as online shines Omnichannel retailStaff WriterJanuary 8, 2020Sainsbury's, Argos, Black Friday, Online retail, Sainsbury's SmartShop, Mobile payments, Retail technology, Self-service checkouts, Click and Collect, Mobile retailComment
Expect a frictionless retail overhaul in 2020, Aptos Omnichannel retailStaff WriterJanuary 3, 2020Aptos, Nikki Baird, Retail technology, Frictionless shopping, Cashierless stores, Delivery robots, 5G, Bricks and mortar retail, Omnichannel retail, PaymentsComment
GTT connects Caroll European retail operations Omnichannel retailStaff WriterDecember 11, 2019GTT Communications, Caroll, Wide area networks, Omnichannel retailComment
