Ikea Switzerland launches JobBot on WhatsApp tool with aim of making it easier for people to apply Continue reading… Read More RecruitmentStaff WriterNovember 18, 2024Ikea, Ikea Switzerland, Ikea JobBot, Recruitments, Chatbots, 2024 RTIH Innovation Awards, AI, Omnichannel retail, WhatsAppComment
Iceland’s Richard Walker trades shoplifting related social media blows with former Sun Editor Kelvin MacKenzie Continue reading... Read More Retail crimeStaff WriterSeptember 2, 2024Iceland, Richard Walker, WhatsApp, Retail crime, Shoplifting, Stores, 2024 RTIH Innovation Awards, Social media, CCTV, Kelvin MacKenzieComment
Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement Customer engagementStaff WriterMay 12, 2023Studenac, Infobip, Customer engagement solutions, Customer engagement, Customer communications, WhatsApp, Croatia, Digital technologies, Digital transformation, StoresComment
Top 10: last week’s most essential retail technology articles Retail technologyStaff WriterSeptember 6, 2022Retail technology, Chartwells Higher Education, Standard AI, Autonomous stores, PrettyLittleThing, PrettyLittleThing Marketplace, Online retail, Mobile retail, Resale platforms, DoorDash, RELEX Solutions, Rapid delivery, Supply chain, Amazon Just Walk Out technology, Checkout free stores, Sigurður Ari Sigurjónsson, LS Retail, Meta, WhatsApp, Jiomart, Grocery retail, Balmain Paris, Balmain x Pokémon, SharpEnd, NFC, Immersive experiences, Erin Pelton, Shopify, E-commerce, Nike, BUCK, Zappar, Augmented reality, Stores, Omnichannel retailComment
The six biggest retail technology news stories of the week Retail technologyStaff WriterSeptember 2, 2022DoorDash, RELEX Solutions, Supply chain, Rapid delivery, Grocery delivery, Retail technology, Erin Pelton, Shopify, E-commerce, BrewDog, James Watt, Hospitality and leisure, Cost of living crisis, Meta, WhatsApp, JioMart, PrettyLittleThing, Resale platforms, Just Eat, Booker WholesaleComment
Meta launches grocery shopping on WhatsApp with JioMart Grocery retailStaff WriterAugust 30, 2022Meta, WhatsApp, JioMart, Grocery delivery, India, Grocery retail, Business messaging, E-commerce, Reliance Retail, Jio PlatformsComment
Having trouble sending out SMS messages? Here are some important things to know Mobile commerceStaff WriterJune 15, 2022SMS messages, Smartphones, Mobile apps, WhatsApp, ViberComment
How to use WhatsApp for creating and growing your business Mobile appsStaff WriterDecember 31, 2021WhatsApp, Mobile apps, Mobile retail, Customer engagement, Marketing, WhatsApp BusinessComment
Check out this week's coolest retail technology reveals Retail technologyStaff WriterOctober 22, 2021Retail technology, Walmart, Text shopping, Mobile retail, AiFi, Autonomous shopping, Stores, Checkout free stores, Pacers Sports & Entertainment, Zippin, Bricks and mortar retail, Kraft Heinz, Firework, Livestream shopping, Tesco, Jisp, Nisa Retail, Augmented reality, Amazon, Starbucks, Amazon Just Walk Out technology, Spotify, Shopify, E-commerce, Online retail, Omnichannel retail, Carrefour, Critizr, WhatsApp, Walgreens, Wing, Alphabet, Drone deliveryComment
Carrefour deploys WhatsApp in Critizr Connection functionality CIMStaff WriterOctober 21, 2021Critizr, Critizr Connection, WhatsApp, Customer interaction management, Stores, Carrefour, 2021 RTIH Innovation Awards, RTIH Innovation AwardsComment
Gen Zs pick TikTok for Black Friday and Xmas shopping Holiday shoppingStaff WriterOctober 18, 2021Brightpearl, TikTok, Black Friday 2021, Christmas 2021, Social media, Pinterest, Alexa, Social commerce, WhatsApp, Mobile payments, Payments, Livestream shopping, Online retailComment
HelloDone and DHL Parcel UK team on home deliveries for customers with disabilities Home deliveryStaff WriterApril 7, 2021HelloDone, DHL Parcel UK, Customers with disabilities, Messaging apps, Online delivery, Home delivery, WhatsApp, Facebook Messenger, Artificial intelligence, CoronavirusComment
Mercaux launches Remote Selling via WhatsApp solution Remote sellingStaff WriterApril 7, 2021Mercaux, Olga Kotsur, RTIH Innovation Awards, Mercaux Remote Selling via WhatsApp, WhatsApp, Remote selling solutionsComment
Lidl Ireland customers can now plan ahead with WhatsApp chatbot ChatbotsStaff WriterMay 12, 2020Lidl, Lidl Ireland, Coronavirus, COVID-19, Bricks and mortar retail, WhatsApp, ChatbotsComment
HERO virtual clienteling deployment pays off for Annoushka Omnichannel retailStaff WriterMarch 13, 2020Annoushka, HERO, Virtual clienteling, Omnichannel retail, Coronavirus, Bricks and mortar retail, Online retail, Retail technology, E-commerce, WhatsApp, WeChatComment
Walmart Mexico green lights grocery orders via WhatsApp Grocery deliveryStaff WriterJune 26, 2019Walmart Mexico, Superama, WhatsApp, E-commerce, Online retail, Grocery delivery, CornershopComment