Dr. Martens announces Microsoft Dynamics 365 roll-out
Dr. Martens is replacing all its legacy applications with Microsoft Dynamics 365.
“Our consumers are young and tech savvy, and they expect modern retail experiences,” says Jackie Reid, Programme Lead for the Project Reboot: Join the Revolution initiative.
“Microsoft Dynamics 365 gives our customers the ability to buy online, return in-store, and leverage Click & Collect, while simultaneously supporting our global colleagues to make smarter and more accurate decisions. To say the change has been significant is an understatement.”
The solution has been implemented in the UK and North America and is rolling out across Asia Pacific in 2020. Click here for further details.
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Omnichannel retailStaff WriterDr. Martens, Microsoft Dynamics 365, Legacy technology, Retail technology, Omnichannel retail, Online retail, Bricks and mortar retail, Click and Collect, Online returnsComment
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