Cradlepoint helps restaurant chain Nando’s achieve reliable connectivity at sites across South Africa
LTE and 5G wireless connectivity specialist, Cradlepoint, reports that Nando’s will be using its E300 routers to provide restaurants with a unified and stable communications platform across all 279 sites in South Africa.
The announcement builds on a partnership between the pair which began in 2015.
Through the existing relationship with Cradlepoint and channel partner Infoprotect, Nando’s says that it has significantly reduced its demand on manpower.
This is down to the aforementioned routers, which are managed through its cloud-based software NetCloud Manager, enabling IT teams to remotely fix problems, and send out software updates. As a result, physical visits by engineers have been limited to only three instances in the last two and a half years.
The deployment of the new E300 routers will ensure Nando’s restaurants operate at high performing levels, providing crucial bandwidth and speed to support solutions such as online ordering platforms.
They will also allow Nando’s to experiment with emerging technologies, such as connected cameras, which offer valuable insights into customer behaviour and assist executives in better designing future restaurants.
Daniel Harmse, Chief Technology Officer at Nando’s SA, says: “Having reviewed several partners we knew that Cradlepoint and Infoprotect offered the most secure and best product.”
“I have been able to sleep much sounder at night knowing that our connectivity estate is in safe hands. Having this solution has made managing our network infrastructure so much simpler.”
“It is enabling us to focus on trialling new technology to make restaurants more efficient and improve the customer experience. If we didn’t have the right partner in place to help us do this we would quickly fall behind our competitors.”
James Bristow, SVP EMEA at Cradlepoint, comments: “Working with Nando’s has enabled us to demonstrate the power wireless connectivity can bring to restaurants and the wider hospitality industry. 5G has repeatedly shown the benefit it can bring to enterprise users.”
“From supporting everyday use cases, to integrating new technology that has helped Nando’s cut costs, maximise revenue and reduce downtime. It has also offered them the flexibility to scale up or down as needed, meaning they aren’t paying unnecessary costs, or caught short at critical moments. We are looking forward to continuing our work with them over the coming years.”
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