Lightspeed Commerce announces on-demand delivery tie up with Uber Direct and Uber Eats marketplace

Lightspeed Commerce and Uber are partnering to directly integrate Uber Direct and Uber Eats marketplace into the former’s platform.

This will enable Lightspeed merchants to list their menu offerings on and take orders from the Uber Eats marketplace, which is accessed by millions of monthly active platform consumers; and take orders from their own branded website through Lightspeed’s Click and Collect solution Order Anywhere, then access delivery via Uber Direct, allowing them to pay only the associated delivery fee without the added cost of developing their own custom delivery fleet.

“On-demand delivery is now a core expectation for consumers, with 75% of them expecting express delivery as an option, and merchants are taking note,” says Caroline Varga, Head of Uber Direct for the UK.

“We’re proud to partner with Lightspeed to offer restaurants solutions that meet their customers’ needs and encourage repeat orders, while giving restaurants the flexibility to offer seamless delivery experiences in the way that works best for growing their business.”

The integration is now available to Lightspeed Restaurant customers in the UK.

2024 RTIH INNOVATION AWARDS

On-demand delivery is a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.