Reverse logistics solution firm ReturnBear announces expansion into United Kingdom market

ReturnBear, a Canada-based reverse logistics solution for end-to-end e-commerce returns, has announced a move to expand its operations into the UK market next month.

The company says that its aim is to “revolutionise how retailers handle cross-border returns from the UK, bringing new cost savings, customer convenience, and sustainability opportunities to the forefront of their e-commerce operations”.

“Merchants can easily sell in a hundred countries overnight using global selling platforms. But there is no easy way to get returns back. Our expansion into the UK market is part of our vision to be the first global end-to-end platform for single-day returns," says Sylvia Ng, CEO at ReturnBear.

“Consumers check for convenient returns before buying, and merchants must meet consumers' expectations to grow in local markets. ReturnBear provides a simple way to do that.”

ReturnBear’s network gives brands access to package free, label free, instant refund locations (backed by human return verification to protect retailers from returns fraud).

Starting with ten locations in Canada in 2022, it has expanded to offer brands access to 1,000+ Canadian locations, with two processing hubs in Canada and the United States, respectively.

Its platform provides automated self-serve returns and logistics strategies like consolidated cross-border brand shipments.

The UK expansion coincides with ReturnBear extending its support to clients such as Bond-Eye Swimwear and Sol Kyst in this market. 

"The global response to our brand and products has been phenomenal. Being an inclusive brand with multiple size offerings, creating an easy exchange and return process has remained a top priority for us,” says Meghan Victoria, Founder and CEO at Sol Kyst.

“ We are really looking forward to enhancing our return offering for our customers in the UK with ReturnBear, knowing it will increase the positive experiences for our customers as well as our business.”