Ikea announces 100th Tesco Click and Collect point and preps roll-out of 100 more within next year
Ikea has opened its 100th mobile pick-up point, following a UK wide roll-out. The service is free of charge for orders over £100 and costs £5 for orders below that amount.
The expansion comes as the retailer reports that almost 40% of its total sales are made through online purchases.
Customers can use the offering at Tesco stores by placing their order on Ikea.com, through the retailer’s app or with the assistance of an Ikea co-worker, either remotely or in-store.
Orders are available from next-day and can be collected at a customer’s local participating Tesco store within one of two daily collection windows.
The scheme was initially piloted in 2022 before a national roll-out began late last year.
Ikea now plans to open an additional 100 pick-up points, with half of them due to open this year.
Jakob Bertilsson, Country Customer Fulfilment Manager, Ikea UK, says: “The opening of our one-hundredth mobile pick-up point marks an exciting moment for our journey to become more accessible.”
“As we continue to see a shift in our visitors’ wants to shop even more conveniently, we need to constantly develop and improve with better and more affordable services.”
“Our ambitions to double our Click & Collect offering, combined with the strengthening of services such as Ikea Home Delivery, means we are now closer than ever to people in all parts of the UK.”
Simon Williams, Tesco’s Assets and Estates Director, says: “We’re always looking for ways to serve our customers better and help make their shop even more convenient.”
“We are pleased to be working with Ikea to give their customers the option to collect orders from more of our stores. We are proud of this 100th Click & Collect point milestone and hope this continues to improve the shopping experience for Tesco and Ikea customers.”
To use the mobile pick-up point service, customers can go through the usual online checkout process and select Click and Collect for their local Tesco store.
On their chosen delivery date and time, they can follow the Ikea Click and Collect signage within their local Tesco carpark and meet with a delivery driver, who will hand over their order.
Beyond this, Ikea offers collection services through over 10,000 local DPD points, as well as same day, free Click and Collect across all its stores.
Customers can also collect orders from 20 Shift self-serve lockers in London, while branded Ikealockers at Tesco stores are being piloted in other parts of the country this summer.
In late 2023, Ikea boosted its home delivery service offering, introducing free small parcel deliveries for orders over £60 for the first time, while prices for furniture delivery were reduced.
Large truck delivery for up to 150kg is now £25 (down from £40), £30 for express (down from £50), and extra-large express delivery is £45 (reduced from £50).
Parcel orders delivered through DPD and Shift lockers are available free for orders over £100 and £2 and £5, respectively, for all other orders.
You can locate your closest Ikea Click and Collect points here.
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