New Zealand retailer Partridge Jewellers partners with Red Ant on RetailOS deployment across its stores

Partridge Jewellers has partnered with Red Ant to deliver RetailOS to its stores.

This will include:

• Customer book and profile, including data capture and lookup with past purchase, status, preferences and personalised recommendations

• Access to full product catalogue, allowing users to view products, review prices and product description and add products to a customer profile or basket, which can be emailed to them

• Configurable analytics with spend by customer, products and categories

• Integrated personalised consultations, messaging and communications

• Two-way integration with CRM system for a single customer view

• Secure payment options and delivery tracking

Grant Partridge, Partridge Jewellers’ Managing Director, says: “Our 160-year legacy is founded on building personal relationships with our customers - RetailOS will enable us to elevate their experience even further.”

Emma Newman, Red Ant’s Head of Client Success, says: “It’s a privilege to partner with a business that is wholly dedicated to excellence in customer service. We’re looking forward to working together to offer a truly personalised in-store experience.”

2024 RTIH INNOVATION AWARDS

Physical stores are a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, Retail Technology Show 2025, and Business France, celebrate global tech innovation in a fast moving omnichannel world.

It’s free to enter and you can do so across multiple categories.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.