Synthesia lands $180 million Series D funding for AI video for enterprise communications solution

Synthesia, an enterprise AI powered video communications platform, has closed a $180 million Series D funding round. This was led by NEA, with participation from existing investors including GV, MMC Ventures and FirstMark, and new backers including WiL (World Innovation Lab), Atlassian Ventures, and PSP Growth.

This brings Synthesia’s total capital raised to over $330 million, valuing the company at $2.1 billion.

The cash will support product development and talent growth, and drive the expansion of its AI powered video platform to meet the evolving needs of enterprises in several markets, including Japan, Australia, Europe and North America.

"This new investment will help us develop a new generation of AI powered video experiences that are interactive, real-time, and personalised, offering possibilities we could have only imagined when we founded the company in 2017,” says Victor Riparbelli, CEO and Co-founder at Synthesia.

“I’m excited to bring these experiences to our over 60,000 customers, which range from the world’s largest brands to thousands of small businesses that use Synthesia to communicate internally and externally with unmatched engagement and efficiency.”

"NEA has a long history of supporting transformative companies, and we’re excited to partner with Synthesia as they shape the future of AI-powered communication,” says Philip Chopin, Managing Director, NEA UK. 

"We believe Synthesia’s commitment to enterprise-grade solutions and its impressive traction with customers - 60% of Fortune 100 companies are Synthesia customers - sets the company apart in a rapidly evolving market." 

"In recent years, virtual facilitators have significantly replaced traditional human trainers, addressing key challenges such as the high cost, time intensity, and single language limitations of live actor recordings," says Markus Lüken, Learning Technology Implementation Leader at Inter Ikea Group.

"Now with Synthesia, we have democratised learning for our global workforce by transitioning from subtitled English only master videos to culturally relevant, locally adapted content. The platform’s robust features—such as multilingual dubbing and customisable AI avatars - allow us to deliver engaging, scalable, and impactful video communication tailored to diverse audiences."

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 3rd July. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

FAQs

Is there a fee to enter the awards?: No, it is free of charge.

Can I enter across multiple categories: Yes.

Do I need to complete all the sections in the entry form? No, but the more information you provide, the better chance you have of producing a successful submission.

Is there a certain timeframe for nominated projects, initiatives etc? Yes, nominated projects, initiatives etc should have been completed (or substantially completed) during the last 12 months.

Who has visibility of our completed entry form and what information will be public should we win or be shortlisted? Only our Editor, Scott Thompson, and judging panel will view submissions. The information provided in the summary section of the entry form will be made public.

Do you only accept entries from UK-based companies? No, we accept entries from all parts of the world.

What is the shortlists process? Shortlists will be announced in April 2025, then shortlisted entries will be sent to our independent judging panel who will decide upon the winners and highly commended submissions. Shortlisted companies will be invited to attend an awards ceremony at The Barbican in Central London on Thursday, 3rd July 2o25.

Do winners and highly commended companies receive post-event coverage? Yes, post-event coverage includes articles on our website and also an in-depth awards review in our printed magazine. There is also the opportunity for a company profile type piece to be published on our site and within our magazine.

When is the deadline for 2025 submissions? Friday, 23rd May 2025.

When will the 2025 winners be revealed? Winners will be announced at an event at The Barbican in Central London on Thursday, 3rd July. This will kick off with a drinks reception, followed by a three course meal, awards ceremony, and after party featuring DJ until midnight.

Who will be judging submissions? Details of our 2025 judging panel will be announced in the near future.